Strategic Account Manager - Banking

ICEYE

  • London
  • Permanent
  • Full-time
  • 17 days ago
  • Apply easily
Role highlights:
  • Strategic Account Manager - Banking
  • UK
  • Fixed-term
  • Remote
Who are we?ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions; owning and operating the world's largest SAR constellation. ICEYE is headquartered in Finland and operates from five international locations with more than 600 employees from nearly 60 countries, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation.Our satellites acquire images of Earth at any time – even when it’s cloudy or dark – providing commercial and government partners with unmatched persistent monitoring capabilities. Information derived from our SAR images helps customers make data-driven decisions to address time-critical challenges in various sectors, such as maritime, disaster management, insurance, and finance.Our team is a tight-knit group of experts across many disciplines (e.g., engineering, software development, radar technology, etc.). We’re innovative, driven people who strive for excellence in everything we do. Teamwork, curiosity, and having fun are core values at ICEYE, and contribute to Making the Impossible possible!!Why should you work for us?ICEYE is at the cutting edge of new technology and we are continuing to build and operate our commercial constellation of SAR satellites. Working with ICEYE, you will be part of making the impossible possible, whilst shaping the Earth Observation industry. You will work with varied, diverse and engaged colleagues to further the ICEYE mission. At ICEYE we realise that without great people we can not succeed, therefore you will be an integral, valued and appreciated colleague, with the ability to directly shape the vision and direction of the business.We actively support Continuous Professional Development, and will provide access to a range of avenues to allow you to succeed, including courses, training and attendance at conferences. ICEYE is a place where your development, your growth and your success is a priority.What will you do in this role?In this role you will be responsible for selling ICEYE’s suite of Natural Catastrophe Solutions into UK and European banks.Primary responsibilities will include:
  • Develop and maintain strategic relationships with key enterprise customers, acting as their primary point of contact and trusted advisor.
  • Drive account growth by identifying new opportunities, upselling, and cross-selling relevant solutions and services aligned with customer needs and long-term goals.
  • Understand client business goals and ensure alignment between client expectations and company deliverables to maximize satisfaction and retention.
  • You will work closely with Customer Success Team to coordinate internal resources to meet customer requirements and ensure successful delivery of services, acting as the voice of the customer within the organization.
  • You will work closely with sales leadership team to create and execute strategic account plans for your region and key clients, including forecasting, budgeting, and business reviews to track performance and drive growth.
  • You will work closely with the business development and marketing to coordinate account based marketing campaigns and increase lead generation
  • Analyse account performance using key metrics and provide regular reports and insights to both internal stakeholders and client decision-makers.
  • Resolve complex issues quickly and effectively, maintaining high levels of customer satisfaction and loyalty.
RequirementsWho you are likely to be
  • Working for a banking lending software or lending data vendor in sales or customer success role, with deep exposure as to how banks use data to improve lending and manage risk
  • Work at a climate analytics or data company in a sales or customer success role, with deep experience in how banks are using climate data
  • Working at manager level in the banking practice of a "big four" or similar consultancy
  • Work at a bank with responsibilities for the definition of lending strategy and their operationalisation in lending software
  • Work at a bank with responsibilities for customer experience strategy and the operationalisation of data in customer facing apps
What will you need to be successful in this role?Required
  • Passionate about developing new markets, selling solutions, building relationships and helping colleagues and clients to solve complex problems
  • Proven track record of working for banks in relevant areas or of selling into banks. Minimum 5 years of experience required
  • Entrepreneurial spirit and ability to take ownership of your territory
  • Comfortable communicating complex ideas to audiences with limited understanding of ICEYE solutions and capabilities
  • Ability to work with a virtual cross-functional team to create solutions.
  • Ability to negotiate complex deals with proven influencing and closing skills
  • Ability to establish and build relationships at senior management, VPs and C-suite executive levels
  • Fluent in English.
  • Ability to travel internationally to meet clients and attend conferences
Nice to have:
  • Fluency in a major European language
  • Geospatial experience
  • An understanding of natural catastrophes
BenefitsWhat do we offer?
  • A competitive package including base salary, target based commission, pension and a yearly benefit budget
  • An independent role with a supportive and diverse work environment
  • Time for self-development, training and development
Diversity, equity, and inclusionAt ICEYE, we believe that diversity isn't just a buzzword – it's our greatest asset.We're committed to fostering an inclusive environment where every voice is not only heard but celebrated. We know that diverse perspectives breed innovation and creativity, which is why we actively seek out individuals from all walks of life, backgrounds, and experiences.Whatever your background, we want you to bring your authentic self to the table. Join us and be part of a team where differences are not only embraced but cherished, because together, we're stronger.Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at

ICEYE