Restaurant General Manager, Bambini
- Shoreditch, East London
- Permanent
- Full-time
- Competitive salary
- 28 days holidays (inclusive of bank holidays), pension, and life insurance.
- A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
- It's ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
- Treat yourself once in a while with lots of retail & hospitality perks through our partners
- Enjoy a free night at The Hoxton and a meal for two when you first start with us
- Goes without saying, but we'll feed you during your shift
- Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
- Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
- Lots of opportunity to progress and switch it up as part of a global family of brands
- Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
- Extra time off to volunteer with one of our partner charities
- Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties - we know how to have a good time!
- Enhanced family leave for when you're expanding your family
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
- Oversee and manage a busy and bustling large Restaurant, holding 3 services per day; breakfast, lunch & dinner.
- Lead, develop and inspire a large and dynamic Restaurant team, including an Assistant General Manager, Floor Managers, Hosts and Waiters.
- Both guest and team experience will be at the heart of all you do. You'll lead your team by example, keeping them involved and motivated; helping them feel empowered and supported, confident in providing top Hox experiences for our guests and comfortable turning to you with questions
- Have a firm grip on the P&L and take ownership over the costs of the restaurant business, always striving to find efficient solutions whilst keeping the quality high and the experience top notch.
- Drive, monitor, and analyse sales performance, profitability, manage all restaurant costs to deliver sales and profit expectations against budgets.
- Ensure all operating standards are adhered to within the restaurants, achieving required hygiene, health and safety measurements (e.g. EHO and internal audit scores).
- Manage and support the personal development of team members to support progression and succession planning.
- Drive revenue through planning and creating initiatives and incentives, alongside a strong understanding of the guest booking and profiling system.
- Working closely with the Head Chef and Head of Bars so that all front of house and back of house teams are working smoothly, hand-in-hand.
- 2+ years' experience in a similar restaurant management role (team size and revenue) in a busy, bustling environment (£6.5m+ revenue per year business)
- A track record of leading large teams in restaurants; you're a natural at inspiring trust, keeping morale high and bringing others along on a journey.
- Previous involvement in budgeting and forecasting, a strong understanding of the financial expectations of a successful restaurant and bar business
- An ability to manage the budget on a daily, weekly and monthly basis. You will be expected to report results with a granular understanding of the ongoing trends of the business to the Director of Food & Beverage and wider-management teams.
- Exceptional attention to detail in a fast-paced environment, juggling many things at once, but always dotting the i's and crossing the t's
- You're looking for a place where you can be you; no clones in suits here
- Passion for hospitality and Italian cuisine and culture - you're all about creating memorable experiences for others, be they guests or colleagues
- You're not precious. We leave our egos at the door and help get shit done
- You're up for doing things differently and trying (almost) everything once
- You want to be part of a team that works hard, supports each other and has fun along the way.