Sales Administrator - Hedge End - Up to £30k

Office Angels

  • Hedge End, Hampshire
  • £28,000-30,000 per year
  • Permanent
  • Full-time
  • 23 days ago
Are you ready to take your customer service skills to the next level in a dynamic environment? This is your chance to join a thriving, forward-thinking manufacturing company that's experiencing exciting growth! Our client offers a 4pm finish every Friday, free onsite parking & excellent progression and development opportunities!We're on the lookout for a passionate and proactive Sales Office Administrator to become a key player in our clients global customer support team.The Role:This is a fast-paced, office-based role where you'll collaborate with internal teams, suppliers, and logistics partners to deliver an outstanding service. Working hours are 8am - 4:30pm Monday to Thursday & 8:30am - 4:00pm on Fridays.What You'll Be Doing:
  • Delivering exceptional customer service.
  • Managing the full order cycle from enquiry and quotation to processing, dispatch, and delivery.
  • Taking ownership of customer orders and ensuring timely, accurate updates.
  • Providing first-line support through telephone and email, resolving queries with confidence and care.
  • Building strong product knowledge to offer tailored advice, up-sell, and cross-sell effectively.
  • Coordinating with shipping companies and customs to resolve delivery issues.
  • Handling after-sales support including returns, complaints, warranties, and service requests.
  • Maintaining accurate records of all customer interactions and transactions.
  • Making proactive outbound calls to follow up on orders and identify new sales opportunities.
About You:
  • Previous experience as a sales administrator or customer service role.
  • Highly organised, detail-oriented, and able to prioritise a busy workload under pressure.
  • A natural problem-solver with a positive can-do attitude.
  • Confident communicator.
  • Tech-savvy with experience using ERP systems and Microsoft office.
  • A team player who thrives in a collaborative environment but can also work independently.
Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - 01202 557789 or email your CV to alice.pooley@office-angels.comOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Office Angels