Team Leader - Wellbeing Services

NHS

  • Rawtenstall, Lancashire
  • £38,682 per year
  • Permanent
  • Part-time
  • 10 days ago
  • To have overall responsibility for the leadership and co-ordination of the Wellbeing services, including the Complementary Therapy service.
  • To serve as an inspirational leader and ambassador of the hospice in all interactions both within the organisation and with external stakeholders.
  • Deliver high-quality, evidence-based holistic palliative care to patients and their families, ensuring all care is provided with compassion, dignity, and respect.
  • Ensure services are delivered safely, efficiently, and effectively by supporting a well-trained and competent workforce, with appropriate monitoring of outcomes and quality standards.
  • Actively contribute to the ongoing development and improvement of clinical services across the organisation.
  • Partake in the out of hours on-call rota.
  • Work across the clinical services, including Hospice at Home when required, to ensure service delivery.
Main duties of the job
  • Oversee the delivery of holistic care and associated activities across wellbeing and complementary therapy services, ensuring alignment with relevant professional standards, clinical guidelines, and best practices.
  • Lead the planning, delivery, and evaluation of evidence-based rehabilitative care
  • Plan, conduct, and supervise comprehensive holistic assessments for all patients
  • Lead patient group sessions and support colleagues in the delivery of group-based activities
  • Facilitate patients to receive the Right Care at the Right Time in the Right Place including Advance Care Planning (ACP) and Advance Clinical Management Planning (ACMP)
  • To develop the service to become a community hub, integrated within the community and impacting on the social/public health concerns within the Rossendale Valley
  • Foster good working relationships and effectively communicate with members of the multidisciplinary team, users of the service and other healthcare professionals working externally
  • Lead by example in demonstrating excellent communication skills, offering support with compassion and professionalism, and managing emotionally challenging situations in a calm, respectful, and constructive manner.
  • Maintain and support the efficient use of physical and / or financial resources.
About usWe are proud and privileged to offer a range of services to give support at every stage of a palliative journey for patients as well as their loved ones. Including:Supporting people through our Wellbeing Day Service to help patients maintain independence and physical, psychological, and spiritual well-being.Extending our care beyond our building with our Hospice at Home service, providing care and support in the community, day and night, 365 days a year.Supporting some children and their families through our dedicated Family Support Services.Bereavement support helping patients and those they love through very difficult times.Our Vision and ValuesWe aim to positively influence a future in which everyone within the Rossendale community facing life limiting illness receives the best possible care and support.Underpinning our Vision are four core values:CompassionIntegrityOpennessExcellenceWe are committed to supporting our compassionate and hardworking staff to go above and beyond. We invest in our employees to give them the skills and tools to be the best they can in their roles. To ensure our staff feel valued and supportedDetailsDate posted24 August 2025Pay schemeOtherSalary£38,682 a year 1 FTEContractPermanentWorking patternPart-timeReference numberB0058-25-0009Job locationsRossendale PHCC New Cribden House161 Bacup RoadRawtenstallLancashireBB4 7PLJob descriptionJob responsibilities
  • Oversee the delivery of holistic care and associated activities across wellbeing and complementary therapy services, ensuring alignment with relevant professional standards, clinical guidelines, and best practices.
  • Lead the planning, delivery, and evaluation of evidence-based rehabilitative care, working collaboratively with the multidisciplinary team to support patients and their families holistically.
  • Plan, conduct, and supervise comprehensive holistic assessments for all patients referred to the service, ensuring care plans and actions are tailored to individual needs, are clearly documented and regularly evaluated and amended to reflect changing needs.
  • Lead patient group sessions and support colleagues in the delivery of group-based activities, including educational and therapeutic programmes, to enhance patient wellbeing and engagement.
  • Facilitate patients to receive the Right Care at the Right Time in the Right Place including Advance Care Planning (ACP) and Advance Clinical Management Planning (ACMP)
  • To develop the service to become a community hub, integrated within the community and impacting on the social/public health concerns within the Rossendale Valley
  • Foster good working relationships and effectively communicate with members of the multidisciplinary team, users of the service and other healthcare professionals working externally
  • Lead by example in demonstrating excellent communication skills, offering support with compassion and professionalism, and managing emotionally challenging situations in a calm, respectful, and constructive manner.
  • Support peoples equality, diversity, and rights.
  • Maintain and support the efficient use of physical and / or financial resources.
Job descriptionJob responsibilities
  • Oversee the delivery of holistic care and associated activities across wellbeing and complementary therapy services, ensuring alignment with relevant professional standards, clinical guidelines, and best practices.
  • Lead the planning, delivery, and evaluation of evidence-based rehabilitative care, working collaboratively with the multidisciplinary team to support patients and their families holistically.
  • Plan, conduct, and supervise comprehensive holistic assessments for all patients referred to the service, ensuring care plans and actions are tailored to individual needs, are clearly documented and regularly evaluated and amended to reflect changing needs.
  • Lead patient group sessions and support colleagues in the delivery of group-based activities, including educational and therapeutic programmes, to enhance patient wellbeing and engagement.
  • Facilitate patients to receive the Right Care at the Right Time in the Right Place including Advance Care Planning (ACP) and Advance Clinical Management Planning (ACMP)
  • To develop the service to become a community hub, integrated within the community and impacting on the social/public health concerns within the Rossendale Valley
  • Foster good working relationships and effectively communicate with members of the multidisciplinary team, users of the service and other healthcare professionals working externally
  • Lead by example in demonstrating excellent communication skills, offering support with compassion and professionalism, and managing emotionally challenging situations in a calm, respectful, and constructive manner.
  • Support peoples equality, diversity, and rights.
  • Maintain and support the efficient use of physical and / or financial resources.
Person SpecificationQualificationsEssential
  • Qualified Health Care Professional and registered with a UK regulatory professional body e.g. HCPC or NMC
  • Documentary evidence of continuing professional development
Desirable
  • Evidence of recent academic achievement relating to palliative care/long-term conditions
  • Counselling skills/communication skills training
QUALITYEssential
  • Ability to work proactively, independently and on own initiative
  • Ability to work as part of a team, demonstrating flexibility, punctuality and reliability
  • Be empathetic, compassionate, resilient, and adaptable to change
ExperienceEssential
  • At least 2 years post-qualified experience in adult care.
  • Experience of working with those who have a life-limiting condition
  • Management/Leadership experience
  • Mentoring and supporting students
Desirable
  • Experience of working across organisational boundaries
  • Experience of palliative and end of life care
  • Experience of using creative therapies within a healthcare setting
SKILLEssential
  • Leadership of people
  • Excellent interpersonal and communication skills
  • Confidence to work effectively within a multi-disciplinary team
  • Able to manage and prioritise care with minimal supervision
  • Ability to manage risk effectively
  • Computer literate
Desirable
  • Previous experience of use of EMIS or other electronic patient record system
  • Previous experience of audit
Person SpecificationQualificationsEssential
  • Qualified Health Care Professional and registered with a UK regulatory professional body e.g. HCPC or NMC
  • Documentary evidence of continuing professional development
Desirable
  • Evidence of recent academic achievement relating to palliative care/long-term conditions
  • Counselling skills/communication skills training
QUALITYEssential
  • Ability to work proactively, independently and on own initiative
  • Ability to work as part of a team, demonstrating flexibility, punctuality and reliability
  • Be empathetic, compassionate, resilient, and adaptable to change
ExperienceEssential
  • At least 2 years post-qualified experience in adult care.
  • Experience of working with those who have a life-limiting condition
  • Management/Leadership experience
  • Mentoring and supporting students
Desirable
  • Experience of working across organisational boundaries
  • Experience of palliative and end of life care
  • Experience of using creative therapies within a healthcare setting
SKILLEssential
  • Leadership of people
  • Excellent interpersonal and communication skills
  • Confidence to work effectively within a multi-disciplinary team
  • Able to manage and prioritise care with minimal supervision
  • Ability to manage risk effectively
  • Computer literate
Desirable
  • Previous experience of use of EMIS or other electronic patient record system
  • Previous experience of audit

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