Individual Claims Assessor – 27519

• Manage Individual Protection claims from initial notification through to final settlement on a daily basis within an agreed level of authority and within service standards
• Communicate with members, clients, doctors, service providers, intermediaries, reinsurers and FOS as necessary
• Contribute ideas for the continuous improvement of the claims business process to ensure innovative and forward thinking - constantly challenge the status quo
• Work closely with other areas (for example Group Claim Assessors, Underwriting, Actuarial, Client Services) to develop a thorough understanding of the business and contribute to “best practice” overall

• Minimum GCSE's or equivalent
• Degree or equivalent CII qualification (Desirable)

• Experience of medical and financial claims assessment across a range of product lines
• Good computer literacy, sound numerical and verbal literacy skills
• Well-developed and effective communicator both verbally and in writing. Confident, resilient, organised, approachable and dependable

Emerald Group