Learning & Development Coordinator – Global Projects & Sales Transformation - 12 Months Fixed Term Contract
- Birmingham
- Contract
- Full-time
- Coordinate and lead administrative support for global Leadership, Learning & Development projects including financial literacy, next generation leadership, clients & sectors, and Sales Academy training. Responsibilities include but not limited to:
- Supporting the creation of project plans and overseeing the implementation of actions and deliverables to keep the projects on track as well as assisting the project owners in identifying next steps to ensure the projects progress within the deadlines set
- Serving as project coordinator for virtual and in-person programming, including single session and multi-month connected cohort learning
- Writing and creating invitations via outlook, iPublish and/or firm’s learning management system (LMS), sending invitations, tracking attendance and other program details
- Overseeing the implementation of learning paths and playlists for related cohorts and programs
- Assisting with all pre-program logistics such as, creating and monitoring excel planning documents, scheduling regular planning meetings and keeping planning team on track, creating Zoom meetings, polls, and groupings for break-out rooms
- Coordinates creation and production of digital and printed program materials, including podcasts, eLearning, videos and other pre-program materials (name badges, signage, sign-in sheets, participant and faculty folders and workbooks) as well as creating and editing PowerPoint presentations and Word documents
- Supporting and administering delivery of firm-wide live and remote learning programs, ensuring the program runs smoothly from start to finish, including liaising with internal faculty, external vendors, events team, and AV/IT and creating and deploying interactive tools such as Zoom breakout groups or Mentimeter to drive engagement.
- Coordinating post-program logistics such as scheduling debriefs, tracking lessons learned, creating and summarizing program evaluation via Survey Monkey (or other tools), impact surveys and on-going ROI.
- Careful managing of budgets, including tracking expenditure and ensure the efficient settlement of invoices and processing of expenses.
- Proactively respond to requests and anticipate needs by seeking additional information and resources when needed
- Contribute creative ideas and suggest efficient ways of working where needed
- Perform other duties as and when requested
- Highly detail oriented and organized
- Positive can-do and self-motivated work ethic
- Poised and works work well under pressure
- Prepared to work in a fast-paced, professional office setting
- Can manage multiple projects simultaneously while adhering to deadlines
- Excels at working both independently and collaboratively with others
- Excellent written, oral, and interpersonal skills
- Easily applies analytical and problem-solving skills
- Can troubleshoot issues and initiate projects to improve processes
- Willingness to travel outside of geographic area, as needed for on-site project or program support
- Enthusiasm and desire to pursue a career in learning and development
- A minimum of 3 years of relevant experience with professional development and/or event/meeting planning strongly preferred
- Proven competency in software applications and technology skills, including MS Office (Outlook, Word, Excel, PowerPoint) and other technology as adopted by the team
- Experience working with a learning management system preferred