Sales Account Manager
Moon Moments Ltd
- North West London
- Permanent
- Full-time
- Client Acquisition and Retention: Focus on sales strategies to acquire new clients and retain existing ones. Cultivate strong relationships with clients to understand their needs and ensure satisfaction.
- Customer Service Excellence: Provide exceptional customer service to address inquiries, concerns, and needs promptly and professionally. Be proactive in anticipating client needs and exceeding their expectations.
- Account Management: Manage a portfolio of client accounts, ensuring services align with their objectives and budgetary constraints. Proactively identify opportunities for upselling and cross-selling to increase revenue.
- Team Collaboration: Collaborate with sales, marketing, and operational teams to develop strategies for client acquisition, retention, and upselling. Share insights from client interactions to inform sales and marketing initiatives.
- Progress Reporting: Generate detailed progress reports for each client, highlighting key sales metrics, achievements, and areas for improvement. Present reports to clients to demonstrate value and provide recommendations for optimization.
- Strong sales skills with a focus on client acquisition and retention.
- Excellent communication and interpersonal skills to build rapport with clients.
- Ability to understand client needs and tailor solutions to meet them.
- Results-driven mindset with a commitment to achieving sales targets.
- Customer-centric approach with a passion for delivering exceptional service.
- Professional development opportunities including sales training, coaching sessions, and industry networking events.
- An office culture that fosters collaboration and celebrates success.
- Social events to build relationships and strengthen team cohesion.
- Submit your application.
- Successful candidates will receive communication from the company.
- Initial interviews will be conducted via Zoom.
- Immediate recruitment.