Broker Admin Support

BMW Group Retail

  • Chelmsford, Essex
  • Permanent
  • Full-time
  • 17 days ago
Group1 Chelmsford is looking for a Broker Admin Support.Your roleOur Corporate Fleet Sales Team at BMW Chelmsford have an exciting opportunity for an experienced Sales Administrator to join their extremely successful team. This is a fantastic opportunity to join not only a great team of people but a company that will support you personally and professionally throughout your career.This role involves being responsible for the tasks and activities of our Fleet Sales Team to ensure a vehicle is ready for delivery or collection to meet the service level agreements set by our National, Broker and Local Business accounts and meeting Inchcape and OEM compliance standards. We are looking for someone who thrives working within a team and a fast paced environment, who has excellent administration stills and great attention to detail.Salary £25,168pa
Full time 40 hours per week Monday - FridayWhat you'll do day to day
  • Take full ownership of the preparation and onward delivery of the fleet vehicles to our customers.
  • Thoroughly check vehicle specification prior to delivery ensuring the vehicle ordered matches the customer requirement.
  • Order delivery Packs and advise customer when the vehicle is enroute to site.
  • Book PDI with the Service department
  • Ensure that all documentation is in place prior to arranging delivery.
  • Quoting support for our Broker network
  • To upload finance documents and order forms into fleetbase and complete the relevant compliance checks
  • Offer vehicle for delivery on arrival, chase delivery confirmation with the customer, always looking to reduce the length of time that a vehicle is on site.
Your profileDon't worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.To be a success in this role, you will have:
  • Sales Administration experience
  • Experience of using multiple I.T systems
  • Experience if interacting with internal/external customers and delivering exceptional customer service
  • Highly organised, great attention to detail.
  • Able to work under pressure and to tight time schedules.
Rewards
  • 33 days' annual leave, including bank holidays (pro rata)
  • Retail discounts that save you money every day
  • Gym discounts, cash healthcare plans, and a cycle-to-work scheme
  • Car discounts for new and used purchases and servicing
  • Flexible pension scheme and Sharesave scheme to grow your savings
  • Family-friendly policies that help you spend more time with the people that matter
  • A wellbeing programme to support you and your family
  • An annual celebration to recognise outstanding work
  • A community volunteering day

BMW Group Retail