Administrator

Mencap

  • Birmingham
  • £24,265 per year
  • Permanent
  • Part-time
  • 12 days ago
Are you a highly organised and proactive individual who thrives in a varied and fast-paced environment? Do you possess proven experience in customer service or administration? If so, we encourage you to read on - an exciting opportunity to make a real difference awaits!Mencap is seeking a motivated and detail-oriented Supported Internship Administrator to join our dedicated team in our Birmingham City Centre office. This part-time role (18.75 hours per week) offers a fantastic chance to contribute to a vital programme that empowers individuals with learning disabilities.Mencap Training Academy is a specialist post-16 provision, providing educational employability programmes tailored for young adults with SEND and neurodiversity. Find out more on what we do .This role provides an excellent platform to develop valuable administrative, financial, and interpersonal skills within a supportive organisation. If you are adaptable, collaborative, and driven to contribute to positive outcomes, we invite you to apply for the Supported Internship Administrator position at Mencap today.A typical day might involve:
  • General Administration: Providing comprehensive administrative support to the team, including printing, posting, scanning, and archiving documents; organising meetings and booking rooms; completing applications and various paperwork; taking minutes at meetings; managing stationary orders; and handling correspondence and communications with learners, parents/carers, and external partners.
  • Data Management: Maintaining accurate information on central databases and systems, including data entry, updates, and report generation.
  • Team Support: Providing crucial support to the team by managing correspondence, handling queries, and ensuring effective communication with learners, parents/carers, and external partners.
  • Data Analysis and Reporting: Analysing weekly reports to identify and resolve any discrepancies or gaps in data, ensuring data integrity and accuracy.
  • Compliance Monitoring: Monitoring and updating the team on essential items such as licenses, training records, and insurance, ensuring compliance with relevant regulations and internal policies.
  • Access to Work Management: Taking full responsibility for managing the Access to Work process, including assisting with applications, liaising with stakeholders (e.g. DWP), and meticulously tracking the process.
  • Financial Administration: Supporting the Programme Coordinator with various financial tasks, such as processing accruals, handling invoice processing, supporting budget monitoring activities, and processing expense claims.
  • Health and Safety: Providing support with health and safety compliance within the service, ensuring a safe working environment for all.
  • Learner Tracking: Facilitating the accurate capture of tracking data when learners leave the program, ensuring accurate record-keeping and reporting.
We're looking for someone with:
  • Exceptional organisational and time-management skills, with the ability to prioritise tasks effectively and manage a diverse workload.
  • Excellent communication skills, both written and verbal, with the ability to communicate clearly and professionally with a range of individuals.
  • Proven ability to work to deadlines and deliver accurate results.
  • Strong IT skills and proficiency in the Microsoft Office 365 suite, including Outlook, Excel, Word, and other relevant systems.
  • Demonstrable understanding and awareness of GDPR processes and guidelines, ensuring compliance with data protection laws and regulations.
Ready to make a difference? If this sounds like the perfect opportunity for you, please click 'Apply' now and submit your CV and a cover letter, highlighting your relevant skills and experience and explaining your motivation for applying.Job ID: 33524BenefitsHere at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!About MencapOur vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.Belonging at Mencap is for everyone, every day, everywhere.· Everyone is expected to treat people well and make Mencap an inclusive organisation.· Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes· Everywhere people will feel respected, valued, and safe to be themselves.We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We're not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you're applying for.

Mencap