Repeat Prescribing Clerk

NHS

  • Bristol Area
  • £13.00 per hour
  • Permanent
  • Part-time
  • 6 days ago
Two part-time positions or full-time will be consideredCandidates will need to be a team player with a passion for giving excellent customer service. Excellent communication, adaptability, flexibility, phone experience and a good level of keyboard / IT knowledge are also essential. Previous experience gained within the NHS, along with a working knowledge of EMIS and medical terminology is preferred.Main duties of the jobThe purpose of the role is to process prescriptions and provide an efficient and safe system of medication reviews, liaising with all relevant parties, including phone call contact with patients and other health care professionals regarding medication queries. Ensure all administration duties and patient requests are processed in accordance with practice policy.About usTyntesfield Medical Group in North Somerset is a 13 Partner General Practice with a patient list size currently of around 33,000 split across four sites: Tower House Medical Centre, Brockway Medical Centre, Backwell Medical Centre and Long Ashton Surgery.We are a friendly and accessible team providing excellent healthcare in our community. We provide a professional, safe, supportive, and efficient working environment for everyone in the practice. We are a forward-thinking organisation with a strong emphasis on teamwork and patient-centred care.DetailsDate posted28 August 2025Pay schemeOtherSalary£13 an hourContractPermanentWorking patternPart-timeReference numberA0519-25-0010Job locationsBrockway Medical Centre8 BrockwayNailseaBristolBS48 1BZJob descriptionJob responsibilitiesThe duties and responsibilities to be undertaken by the Repeat Prescribing Clerk may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Repeat Prescribing Team Leader / Operations Manager, dependent on current and evolving Practice workload and staffing levels.
  • Process repeat prescriptions on a daily basis, ensuring compliance with the practice protocol.
  • Ensure all current medications have relevant, current authorisations.
  • Promote cost-effective prescribing at the practice by switching drugs to generic preparations when appropriate and encouraging the use of local primary care trust formulary medication choices.
  • Deal with prescription queries from a range of healthcare professionals, including GPs, nurses, community pharmacists, nursing home staff, and reception/administration staff at the practice.
  • Deal with medication changes from all hospital letters, removing old medication and adding new or making changes. Write a letter to the patient, including the new RHS and confirmation of changes. Add any relevant monitoring diaries.
  • Working closely with the Prescribing Support Pharmacist.
  • Act upon drug alerts.
  • Add new patient medication. Pass to registered GP for approval, highlighting any concerns and relevant diaries. Liaise with patients via phone call or letter.
  • Communicate with new doctors in medication review protocols and practice formulary choices.
  • Provide support with any aspects of practice administration and clerical duties.
  • Liaise with Pharmacies regarding monthly dossette box prescriptions. Where necessary, complete the alterations sheet for GP's signature.
  • Liaise with colleagues and pharmacists in the Hub and within TMG branches.
  • Attend Hub meetings.
  • Attend other group sites if necessary.
  • To follow CCG guidelines to facilitate the reduction of repeat prescribing costs.
  • Any other duties as reasonably requested.
Job descriptionJob responsibilitiesThe duties and responsibilities to be undertaken by the Repeat Prescribing Clerk may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Repeat Prescribing Team Leader / Operations Manager, dependent on current and evolving Practice workload and staffing levels.
  • Process repeat prescriptions on a daily basis, ensuring compliance with the practice protocol.
  • Ensure all current medications have relevant, current authorisations.
  • Promote cost-effective prescribing at the practice by switching drugs to generic preparations when appropriate and encouraging the use of local primary care trust formulary medication choices.
  • Deal with prescription queries from a range of healthcare professionals, including GPs, nurses, community pharmacists, nursing home staff, and reception/administration staff at the practice.
  • Deal with medication changes from all hospital letters, removing old medication and adding new or making changes. Write a letter to the patient, including the new RHS and confirmation of changes. Add any relevant monitoring diaries.
  • Working closely with the Prescribing Support Pharmacist.
  • Act upon drug alerts.
  • Add new patient medication. Pass to registered GP for approval, highlighting any concerns and relevant diaries. Liaise with patients via phone call or letter.
  • Communicate with new doctors in medication review protocols and practice formulary choices.
  • Provide support with any aspects of practice administration and clerical duties.
  • Liaise with Pharmacies regarding monthly dossette box prescriptions. Where necessary, complete the alterations sheet for GP's signature.
  • Liaise with colleagues and pharmacists in the Hub and within TMG branches.
  • Attend Hub meetings.
  • Attend other group sites if necessary.
  • To follow CCG guidelines to facilitate the reduction of repeat prescribing costs.
  • Any other duties as reasonably requested.
Person SpecificationSkills and KnowledgeEssential
  • Good keyboard / IT skills literate with Microsoft Word and Outlook, and able to adapt to using third-party software
  • Demonstrate a good standard of written and spoken English
Desirable
  • Understanding of medical terminology
  • Understanding of repeat prescribing
  • Understanding of EMIS
QualificationsDesirable
  • Minimum of 3 GCSEs or equivalent Grade C/4 or above
ExperienceEssential
  • Working as part of a team
  • Worked with confidential / sensitive data
Desirable
  • Previous NHS experience
Personal AttributesEssential
  • Adaptability and flexibility
  • Accuracy
  • Ability to work under pressure
  • Trustworthy and reliable
  • Attention to detail
Person SpecificationSkills and KnowledgeEssential
  • Good keyboard / IT skills literate with Microsoft Word and Outlook, and able to adapt to using third-party software
  • Demonstrate a good standard of written and spoken English
Desirable
  • Understanding of medical terminology
  • Understanding of repeat prescribing
  • Understanding of EMIS
QualificationsDesirable
  • Minimum of 3 GCSEs or equivalent Grade C/4 or above
ExperienceEssential
  • Working as part of a team
  • Worked with confidential / sensitive data
Desirable
  • Previous NHS experience
Personal AttributesEssential
  • Adaptability and flexibility
  • Accuracy
  • Ability to work under pressure
  • Trustworthy and reliable
  • Attention to detail

NHS