A Little Bit About Us:The Vindis Group is seeking to appoint a Master Technician to join its team.As one of approximately 700 team members, you will demonstrate the behaviours that the Vindis Group knows are integral to its continued success. We are passionate about our Company's heritage, its future, our loyal customers and our valued employees; and we believe in embracing the potential of our business in a positive and objective way. We strive to maintain high standards in every area of our business; and do so by engaging with our employees and customers in an open, transparent and consultative manner. Our employees demonstrate, on a daily basis, the personal discipline and energy to uphold these standards; and, collectively, are motivated to achieve personal and business success.Cherishing Customers is core to our ethos and, as such, you will understand and be able to demonstrate how to truly embrace customer service excellence; and will apply this knowledge effectively and consistently - whether individually, or by supporting a team environment.In return, you will be joining a long-established organisation that has continued to expand and evolve. At the heart of our company is a belief in Progressive Leadership and Valuing Employees; and we provide a multitude of platforms and opportunities to support our team members in being the best versions of themselves. In particular, we offer three levels of Leadership Development Programmes, all of which are accredited by the Institute of the Motor Industry (IMI); a designated Training Centre, complete with comprehensive Internal Training Prospectus; and access to the Volkswagen Group UK's National Learning Centre.How We Value Our Employees:All team members are provided with access to the following:An Employee Car Scheme, following a qualifying period. This will provide you with an opportunity to love our brand products as much as we do and drive them at affordable prices.A Life Assurance policy, at no cost to yourself.24/7 access to our Employee Assistance Programme. This is in conjunction with our #SpeakAware campaign, which focuses on employee wellbeing and positive mental health.Key Role Responsibilities:As a Master Technician, you will be an integral member of the Aftersales Team. Your key responsibilities will include:Assuming a leading position within the Workshop Team; advising on work priorities, acting as a mentor and guide to other Technicians providing technical advice on work where required, and being proactive in suggesting better ways of working.Effectively utilising the tools and resources available to you to become a specialist in your area.Being integral in contributing to the delivery of a quality culture that is focused upon first time fixes.Contributing to the success of the Workshop Team by maintaining the highest standards of work and communicating effectively with other areas of the business.Maintaining all records and documentation in a complete and accurate manner ensuring that they are aligned with any governing quality standards.Birthday leave.Prerequisites:Level 3 Qualified, VAG Diagnostic and Master Technician qualifications preferable (however other brands considered).Previous relevant experience requiredGood attention to detailFull UK driving licence requiredThis is an exciting opportunity for an individual that is seeking career development in an innovative and dynamic organisation.We look forward to receiving your application and hope to be able to welcome you as a team member within the Vindis Group in the near future.If you have any queries in regard to this role, please contact the Recruiting Manager, via .
