
Comms Manager
- United Kingdom
- Permanent
- Full-time
- Oversee day to day management of client relationships, along with the rest of the team, earning the trust and respect of the client and key contacts.
- Develop deep understanding of client's products and business challenges
- Responsible for the delivery of the Planning process.
- Understanding audience's that can unlock growth for client business and use consumer insights to build and shape the communication approach
- Add strategic value where possible. Deliver insight led reports to clients to assist in evolving the media approach and build learnings and optimisations to make campaigns better.
- Collaborate closely with media partners to align performance against client expectation and new opportunities.
- Manage and support the junior members of the team in:
- Delivery of the media planning that feeds into key agency output
- High quality accuracy of media plans and financial diligence
- Deliver insightful documents ( planning through to PCAs)
- Work seamlessly with Strategy and Specialist teams to ensure brilliant thinking is turned into brilliant implementation
- Share knowledge and understanding across the team and wider agency
- Understands the importance of brilliant basics and how client servicing is key to building strong relationships with clients. These brilliant basics include replying to client emails within a timely manner, sense checking your work, and keeping up with financial reconciliations.
- Follows processes and procedures put in place for effective delivery of campaigns, performance reports and finance reconciliations to meet client expectations.
- Passionate about media and the role an agency can play in the evolving communications mix.
- Expertise in using audience planning tools such as TGI, YouGov, Etelmar, Power Point, Excel and finance programs such as DDS and Prisma.
- Highly organised individual with experience in managing digital campaigns
- Exceptional attention to detail
- Outstanding communication and relationship-building skills
- Highly personable, collaborative and team-oriented
- Enthusiastic and pro-active, always looking to make positive contribution and get involved
- A self-motivated and driven person who has an entrepreneurial spirit and the desire to succeed and achieve
- Experience working on a range of brands, and across a wide range of media channels. Ideally someone with digital first experience who has been responsible for the implementation and management of campaigns.
- Flexi-leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New Year
- Free breakfast and free lunch
- Early finish Fridays
- Core Hours (Mon-Thurs, flexible start/finish times)
- Retail discounts
- Electric vehicle salary sacrifices car scheme
- Wellbeing programme, including Headspace & flu jabs
- Interest free season ticket loan
- Paid time off for Volunteering
- Group Income Protection
- Life Assurance
- Private Medical Insurance or Health Cash Plan (dependent on level)
- Group Personal Pension Plan with matched contributions from 3-6%
- Generous Parental Leave & Pay
- Independent mortgage advice
- Financial education
- Employee Assistance Programme
- Free eye tests
- Flexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!