
EUC Engineer
- Bath
- Permanent
- Full-time
Location: Bath (Onsite)About the Role: We are seeking a highly skilled and motivated EUC Support solutions to join our team. In this role, you will be responsible for supporting & managing multiple EUC platforms like, Mobility, VDI, S/W Distribution, Citrix & Asset ManagementResponsibilities:
- Responsible for providing End User Computing Infrastructure Support to the customers as a part of Service Delivery.
- Provide 2nd line technical support experience in a service desk environment.
- Act upon instruction from the internal ticketing system, such as delivering project tasks, implementing requests for change in system access, and aiding in diagnosis/problem solving from escalated incidents.
- Perform complete End User Transformation and Automation projects for clients
- Expertise in support, maintenance, and engineering enhancements to end-user focused hardware, technologies.
- Expertise in VDI (Vmware/Citrix), Office 365, Cloud data management, MS sharepoint
- Knowledge on cloud technologies and migration to cloud services (Azure, AWS etc.,)
- Good understanding on MMD, WVD, Amazon Workspace
- Good understanding on Workspace one and Autopilot solutions
- Good knowledge on VPN technologies, end point protection and encryption
- Experience working with MDM tools - MS Intune, Airwatch or XenMobile
- Contributory pension
- Extra holiday purchase
- Life insurance policy
- Private medical insurance
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