Reception/Customer Service

Ritz Recruitment

  • Bristol
  • £15.00 per hour
  • Temporary
  • Full-time
  • 8 days ago
  • Apply easily
Temporary Customer Service Assistant – Bristol, BS2- £13.15phEnthusiastic and welcoming Customer Service Assistant/Receptionist is required for this fun and friendly student accommodation in the heart of Bristol city centre for a minimum of 1 month.You will be the first point of contact for the residents to receive exceptional support and service and to ensure the property runs smoothly.Duties:
  • Deal with enquiries from current and prospective residents via social networks, media communications, email, telephone and in person.
  • Organise events and open days for prospective and current residents.
  • Sort mail and parcels.
  • Liaise with residents on a regular basis.
  • Undertake viewings with potential residents.
  • Receive and process payments, and monitoring / chasing rent arrears when necessary.
  • Filing and maintaining customer data.
  • Liaise with the maintenance and accommodation team to ensure any issues are logged and resolved promptly.
Ideal Candidate
  • Proven customer service experience
  • Experience within Travel/Hospitality/Leisure would be a bonus
  • People focussed
  • Passionate about providing a high level of customer service
  • Strong communication skills
  • Able to work in a fast paced environment
  • Calm under pressure
This is a temporary position to start immediately. Apply now for consideration(RitzRecEmpBus)

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