Deputy Regional Manager

BlackFox Solutions

  • Belfast
  • £40,000-50,000 per year
  • Permanent
  • Part-time
  • 13 days ago
Deputy Regional Manager.Part Time: All Working Patterns Considered.Salary: Based on Experience.Based: Head Office,Macklin Care Homes,26 Wellington Park,Belfast, BT9 6DLAn exciting opportunity has arisen for a Deputy Regional Manager to assist the Regional Manager in the management of the nursing care homes owned by the award winning, Macklin Care Homes, in Northern Ireland.This is a multi-site role covering the region of Northern Ireland where you will be responsible for each facility’s performance, quality monitoring, introduction of quality improvement initiatives and working closely with the managers to ensure the occupancy in the Homes are maintained and the quality of care delivered is to the required standard.As Deputy Regional Manager you will have a passion for assisting managers to achieve financial targets and explore new opportunities alongside providing optimum care service. You will have the ability to lead and develop the facility managers to achieve their full potential and succeed to the highest standards.This position will assist the Regional Manager in all aspects of their role. The position of Deputy Regional Manager will be wide and varied to include Reg 29 visits, Audit an Assurance, development of Clinical Excellence and may involve temporary management of a Home in the absence of a manager to ensure continuity of the service delivered.Duties and Responsibilities:· To promote the highest standards of care and service ensuring quality standards are maintained· Ensure all Homes within Macklin Care Homes deliver the highest standards of patient care through the effective, efficient, and safe running of the nursing homes ensuring the settings are compliant with the standards of all regulatory bodies.· Ensure business growth and profitability is maximised across the region· Risk management for activity across care facilities including meeting all legislative requirements· Quality monitoring in each site to ensure that the best care is being delivered to our residents in order that we are the market leader, and we care their preferred choice.· Monitor standards of practise in the care facilities using audits and supervision and report on expectations and corrective actions· Act as a relationship manager with clients maintaining a positive relationship as well as discussing and resolving any escalated issues· Work closely with internal and external stakeholders to support company development opportunities· Work closely with home managers and HR to ensure we have the right people in the right roles at the right time.· Assist with HR related activities as and where required including team recruitment, development or disciplinary.· Maintain and improve clinical quality by ensuring staff adhere to all policies, practises, and regulations· Policy and Procedure management throughout the group and sharing of best practise· Monitoring and addressing training and development needs throughout the group· Managing, investigating, and recording all incidents, emergencies and complaints received in accordance with standard procedure.· Support the achievement of occupancy targets.· Ensuring maintenance & Implementation of Company policies on all external stakeholders for health & safety, environment, fire regulations, infection control, emergencies, safe custody resident's moneys etc.· Engage with relevant stakeholders to develop and implement a sales and marketing plan.· To be proactive in researching ideas and best practice to continue to improve the Home.· Understand the competitor landscape to ensure the Home maintains its competitive advantage and to identify gaps in the market.· Remain personally up to date with current developments in all relevant aspects of nursing care and share across the group.· Represent the Company at events.·To perform related duties and specific projects as assigned by Management to contribute to the overall aims of The Macklin Group.· Produce reports and other management information to monitor trends and plan.· You should have previous experience managing people and be capable of dealing with a range of managerial issues/problems that may arise. You should have experience working in a fast-paced role, exceeding targets.· Due to this being a regional role a full UK driving licence is essential.· The nature of the job will change as the needs of The Macklin Group develop. This will require a considerable degree of commitment, flexibility, and adaptability of the successful candidate.Desirable Criteria· Understanding of quality management systems.· Previous experience of project management.· Previous experience of managing teams who require improvement.· Understand the local area and population demographic.· Previous experience of community engagement.· Experience of managing budgets.Skills· Be able to demonstrate achievement of targets.· Have the ability to communicate with people at all levels both face to face, and on the telephone.· Possess excellent verbal and written communication skills.· Ability to think independently and work on own initiative.· Computer literate with a good working knowledge of Excel, Word, Power-point, and Databases.· Attention to detail.· Ability to work well in a fast-paced environment: must be organised, flexible, quick thinker, proactive.· Committed person who works well under pressure.Candidate criteria
  • Minimum 2 years’ experience in Nursing Homes Management or Regional Role.
  • Full UK driving licence and access to a car.
  • Eligibility to live and work in the UK.
  • Ability to work flexible hours, whilst predominately Monday-Friday there will be a need to work some evenings and weekends.
  • Commitment to the company core values and ways of working.
  • Satisfactory Enhanced Access NI Disclosure (upon commencement of employm

BlackFox Solutions