
Commercial Account Manager
- Filton, Gloucestershire
- Permanent
- Full-time
- Own the Customer Relationship: Lead customer meetings, resolve issues proactively, and ensure their needs are heard and acted on across the business.
- Drive Commercial Outcomes: Oversee contracts, pricing, payment milestones, and cash flow – ensuring commercial risks are managed and opportunities maximised.
- Forecast and Align Demand: Collaborate with planning and operational teams to align customer demand with internal capability.
- Manage Contract Changes: Lead minor contract updates, modifications, and change requests with efficiency and accuracy.
- Support Business Growth: Work closely on bid proposals, financial models and strategic planning to support wider business objectives.
- A confident communicator who thrives in a customer-facing environment.
- Commercially astute with strong negotiation and contract management skills.
- Comfortable analysing data to support pricing, forecasting and strategic decisions.
- Proven experience in customer account management, contract negotiation or a similar commercially driven role.
- Strong interpersonal skills with the ability to resolve conflicts and influence at all levels.
- A background in aerospace, engineering or complex manufacturing.
- A qualification in Business, Economics, Engineering or a related field.
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