
Store Manager
- Edinburgh Waverley, Surrey
- Permanent
- Full-time
- A store manager has the overall responsibility for the store's KPIs, operations, concept, colleague, and work environment, and upholds local legislation, regulations, and policies.
- It's a hands-on role that involves ensuring the shop floor is well-presented and replenished to maximize sales, the warehouse is organised, and the store team undertake their duties whilst delivering friendly customer service.
- Accountable for achieving sales targets and KPIs.
- Lead the team to deliver excellent customer service.
- Overseeing and implementation of Visual Merchandising guidelines.
- Implement Flying Tiger Copenhagen's concept.
- Delegate and plan with the team to achieve objectives.
- Implement and follow Commercial guidelines to comply with store standards.
- Oversee and manage tills discrepancies, incident reports, and team concerns,
- Managing stock integrity.
- Present a safe, clean and inviting store environment for both customers and colleagues by following health and safety regulations, and raise awareness where concerns arise.
- Responsible for the recruitment and employment cycle. including contract management, induction training, risk assessments, performance reviews and absence management.
- Oversee store budgets, providing clear financial awareness, as well as effective accountability for business spend.
- Effective delegation with clear lines of responsibility, escalation, and planning are in place.
- Uphold company policies along with compliance of all local laws and policies.
- Facilitate and communicate the company's values, goals and culture.
- Passionate retailer to lead and deliver excellent customer service.
- Ability to lead, engage and motivate the team with our values.
- A positive and optimistic attitude towards work and helping others.
- Demonstrate excellent leadership behaviour.
- Great communication skills with a clear and collaborative leadership style.
- Strong organisation skills with attention to detail & time management.
- Adaptable in a time-sensitive and rapidly changing environment.
- Creative and innovative mindset.