Senior PPC Account Manager
Croud
- Shrewsbury, Shropshire
- Permanent
- Full-time
- Set client PPC strategy and strategy implementation in tangent with the PPC Manager in order to increase profit
- Drive the implementation and development of client Account Development Plan (ADPs) within your team's client portfolio in order to sustain and grow client performance
- Innovate new ideas, techniques, new products suitable for continuation and development of client strategy
- Surprise and delight clients through innovation, knowledge share & insight.
- Provide direction and drive daily client operations and performance management activities across the team, including but not limited to optimisation activities, innovation towards client performance, daily checks and best practise processes
- Manage and ensure the team is managing client budgets overall and within accounts / cross engines to maximum efficiency
- Support and provide guidance to all individuals within your team across the wide range of client and internal needs
- Direct line manage a team of PPC Executives and Managers, managing monthly 1:1s and Quarterly Performance Reviews (QPRs), mentor new team members to become operational in their roles quickly and efficiently
- Complete, and ensure the team completes, journals daily to ensure all time is allocated to a high degree of accuracy
- Drive overall performance within the team to achieve margin and incremental revenue month on month
- Attend & contribute to recruitment process
- Manage & direct training & development needs within the wider team
- Advocate the sharing of knowledge across the business, driving delivery of cross channel processes and sharing of tools
- Innovate new technologies and ways of working, monitor market trends in order to support internal growth and efficiency strategies. Support and contribute to the development of the tech roadmap
- Oversee regular or ad hoc projects and delivery of projects within the team
- Advocate company policy and process
- Contribute to the new business process, including upsell/cross sell
- Degree level education or equivalent / relevant work experience
- Demonstrable in-depth experience in a PPC role working within a digital organisation
- Expert knowledge of current PPC best practices and latest paid search strategies
- Proven track record in delivering PPC performance in highly competitive markets
- Clear understanding of other digital marketing activities than PPC, some understanding of management of cross channel activities
- Proven experience of client insight development, spotting future industry changes and being one step ahead of the curve
- Excellent Microsoft Office skills which must include Excel, Word and PowerPoint
- Ability to continuously demonstrate innovation and initiative
- Proven track record of working to and meeting simultaneous deadlines, ability to lead a team to meet deadlines
- Impeccable attention to detail
- A mathematical and analytical mind
- Ability to manipulate large amounts of data
- Highly organised and an ability to multi-task
- Excellent communication, organisation, and presentation skills. Proven ability to negotiate
- The ability to autonomously identify opportunities, generate ideas and formulate strategies
- Leadership skills: managing direct reports, a motivator
- Line management experience, mentoring & training
- Proven experience in client expectation management roles and situations, able to manage and direct client expectations
- 25 days holiday a year
- Annual performance bonus
- Sale commission
- Recruitment referrals bonus
- Gym membership contributions
- Ride to Work scheme
- Rail card
- Season Ticket loan
- Free fruit, breakfast cereals, snacks and tea & coffee
- Free home office chair and screen
- Enhanced maternity and paternity package
- Life and income protection
- Medical cash plan
- Agile Working Policy
- LinkedIn Learning and access to Croud Campus (our bespoke learning and development platform)
- Peer to peer recognition scheme 'bonusly'
- Team off-sites/regular socialsYear-round holiday parties
- Day to make a difference
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