Support Services Team Lead
- Harrow, Greater London
- £30,576-35,490 per year
- Permanent
- Full-time
Salary: £30,576 – £35,490 (inclusive of Outer London Weighting)
Hours: 37.5 hours per week
Duration: Permanent subject to continuous funding by L.B. of HarrowEACH is a growing charity providing specialist services to individuals and families affected bymental health, domestic violence and alcohol and substance misuse issues.Our success is through a diverse staff and volunteer team, who are passionate and committed to meeting the needs of our local communities.We are seeking a dynamic and experienced Project Lead to oversee our Housing RelatedFloating Support and Housing First Services in Harrow.As our Team Lead, you will be responsible for:
- Delivering an effective outreach-based Housing support (Floating support) service
- to vulnerable adults and families at risk of becoming homeless.
- Providing line management, supervision and leadership.
- Leading the housing services team to support vulnerable people.
- Supporting service users to maintain or regain their independence, and encourage them to settle back into the community.
- Carrying a caseload of clients and lead on on-going support and direction for anumber of the team’s clients
- Experience of delivering effective support services to vulnerable people.
- Experience of working with individuals from BME communities and those from diverse social backgrounds.
- Experience of supporting and supervising support workers, trainees, students or volunteers.
- Experience in supporting vulnerable people in relation to their housing needs, and preventing homelessness, including tenancy support.
- Knowledge and understanding of safeguarding and policies and procedures relating to children and vulnerable adults.
- Competency in IT (Word, Excel, Outlook and Teams) including delivering sessions via Zoom, Skype.
- The ability to facilitate or lead on groups, workshops, self-help sessions.
- Experience of supporting people with substance misuse issues and/ or ex-offending history.
- A relevant qualification, e.g. NVQ 2 or 3 in Health & Social Care or equivalent
- Ability to speak one or more of the following community languages: Hindi, Urdu, Punjabi, Gujarati, Somali, Tamil or Farsi.
- 25 days annual leave Plus statutory holidays rising to 30 days after 5 years of service.
- 4% -6% employers pension contributions
- Up to 5 days study leave after 1 year in service
- Fully paid DBS checks
- Opportunities for career growth
- Opportunities for continuous professional development
- Competitive Salaries