
Quality Manager
- Northampton
- Permanent
- Full-time
- Ensuring cross-functional cooperation with Procurement, Logistics, R&D, Engineering, Manufacturing, Service and relevant suppliers to achieve quality business goals.
- Adapting and providing a project-specific management system including project documentation, regulations and methods, following a risk-based approach.
- Coaching project team members in agile/lean methods or even acts as a SCRUM master in agile projects, driving lessons learned across projects and ensuring that managers and employees have a quality-oriented mindset.
- Ensuring professional non-conformance (NC) management, the implementation of quality improvement methods and the improvement of process performance management (e.g. 8D, RCA, FMEA), and project quality reporting as integrated part of project reporting.
- Contributing to project planning to ensure that project-specific, quality-relevant requirements are considered starting with the sales phase and providing real-time transparency for ad-hoc and routine analysis, instant decision making, preventive action and continuous improvement.
- Initiating training for project employees with regards to quality (e.g. methods and processes) and ensuring sustainable KPI's, coordinating and leading functional teams to solve customer complaints.
- Developing, controlling and ensuring the implementation of a quality plan (including quality assurance measures such as review / test / validation) for the project derived from existing QM system agreed with the business, customer, partners and suppliers.
- Perform product, process or systems audit as appropriate to identify and eliminate risks, non-conformance and non-value adding costs by having site responsibility for internal audit of Business Management Systems (ISO9001, 14001, 45001, 27001, RISQS) and taking the lead on all external audits of the fleet / site.
- A degree or equivalent in an Engineering, Operations or Quality Related topic
- Working experience in Lean Methods and Approaches in a project related industry.
- Experience and qualified for internal auditing to ISO standards.
- Ability to interface, work with and influence colleagues across the full spectrum of the fleet from Technicians to Fleet Delivery Manager
- Experience of working in an advanced quality / safety critical manufacturing environment: automotive, aero, pharma, explosive atmosphere etc with practical experience of APQP style processes.
- Profound knowledge of core quality methods like FMEA, 8D, Ishikawa Diagram, 5Why and Value Stream Management.