Job Information Mortgage Administrator / Mortgage Admin – Independent Brokerage – LutonLocation: Luton, BedfordshireSalary: £25,000 – £30,000 Basic + Company Pension + DIS Benefits + Career ProgressionEmployment Type: Full-Time, PermanentRecruiter: Cameron James Professional RecruitmentJoin a Thriving and Reputable Mortgage Brokerage in Luton as a Skilled Mortgage AdministratorCameron James Professional Recruitment is delighted to be working in partnership with a highly respected, independently owned Mortgage Brokerage in Luton to recruit an experienced and detail-oriented Mortgage Administrator (Mortgage Admin).This is a fantastic opportunity for a motivated and ambitious Mortgage Admin professional to join a successful financial services team. If you thrive in a fast-paced environment, enjoy delivering first-class client service, and are seeking a long-term role with real career progression, this could be the ideal position for you.Due to business growth and a consistently high volume of applications—averaging over 100 new mortgage and protection cases each month—the firm requires an experienced Mortgage Administrator to strengthen its back-office support and ensure smooth progression of all cases from submission through to completion.About the RoleAs a Mortgage Administrator, you will play a vital role in supporting a team of 6 whole-of-market Mortgage Brokers. You will manage a live pipeline of 30–40 mortgage applications at any one time, ensuring exceptional service is delivered to both clients and lenders.This is a fast-paced, client-focused role requiring diligence, accuracy, and the ability to communicate effectively with all stakeholders.Key Responsibilities:
Act as the main point of contact for clients throughout the mortgage journey, providing timely updates and reassurance.
Liaise daily with mortgage lenders, providers, and solicitors to progress cases efficiently.
Accurately check, review, and process incoming documentation to ensure compliance with FCA guidelines and internal standards.
Use mortgage processing systems such as The Key CRM (training provided if required).
Maintain strong knowledge of mortgage products, lender criteria, and regulatory updates.
Support brokers with administrative duties to keep the pipeline flowing smoothly.
Manage client files with confidentiality in line with GDPR requirements.
Candidate RequirementsTo succeed in this role, you will need:
Minimum 2 years’ experience in a Mortgage Administrator or Mortgage Admin role.
In-depth understanding of the mortgage journey from DIP/AIP through to completion.
Knowledge of working with multiple lenders and whole-of-market processes.
Previous experience submitting and chasing mortgage applications.
CeMAP qualification is advantageous but not essential.
Familiarity with The Key CRM system preferred.
Strong organisational skills with the ability to manage multiple cases simultaneously.
Excellent verbal and written communication skills, with a professional and approachable manner.
Proficiency in Microsoft Office (Word, Excel, Outlook).
High attention to detail, accuracy in processing, and the ability to work both independently and as part of a team.
What’s on Offer
Competitive Basic Salary: £25,000 – £30,000 (DOE)
Company Pension Scheme & DIS Benefits
Collaborative, people-focused working environment
A supportive, professional team of mortgage experts
Ongoing training and career development opportunities
Excellent progression prospects within a growing firm
A secure and long-term career path in a respected Luton-based Mortgage Brokerage
Why Apply?This is a rare opportunity to join a successful and ambitious Mortgage Brokerage in Luton that truly values its people. The business offers a supportive culture, long-term career security, and excellent progression opportunities.If you are an experienced Mortgage Administrator / Mortgage Admin looking for your next challenge within a thriving financial services environment, we would love to hear from you.How to ApplyIf you’re a detail-oriented and motivated Mortgage Admin professional ready to take the next step, apply today!📩 Submit your CV and covering letter to:Bryn McMillanFinancial Services Recruitment DirectorCameron James Professional Recruitment📧📞 0203 633 273Or click to register your interest and begin your journey with one of the most respected names in the mortgage recruitment space.Mortgage Administrator, Mortgage Admin, Mortgage Admin Jobs Luton, CeMAP Admin, Mortgage Processing, Mortgage Compliance, Financial Services Admin, The Key CRM, Whole of Market Brokers, Mortgage Administrator Luton, Mortgage Jobs Bedfordshire, Mortgage Brokerage Admin, Mortgage Administrator Luton, Mortgage Admin Luton, Mortgage Admin jobs Luton, Independent Brokerage Mortgage Admin Luton, Mortgage Processing Luton, Mortgage Compliance Luton, Luton Mortgage Admin careers, Mortgage jobs Luton, Financial Services Admin Luton, Mortgage Administrator jobs, Mortgage Admin jobs, Mortgage support jobs, Mortgage operations jobs, Financial services administrator, Mortgage application support, Client services mortgage, Lender liaison jobs, Mortgage pipeline management, DIP to completion process, Whole-of-Market mortgage support, Intermediary process understanding, CeMAP desirable jobs, The Key CRM experience, Mortgage document processing, FCA guidelines mortgage admin, GDPR compliance financial services, Full-time permanent mortgage admin, Career progression mortgage admin, Entry-level mortgage admin, Mortgage brokerage jobs, Admin support for mortgage brokers, Financial admin jobs Bedfordshire, Mortgage Administrator Bedfordshire, Mortgage Admin Bedfordshire, Mortgage Admin jobs near Luton, Mortgage jobs Dunstable, Mortgage jobs Harpenden, Mortgage jobs St Albans, Mortgage jobs Leighton Buzzard, Financial services jobs Bedfordshire, Admin jobs Luton, Luton job opportunities, mortgage, administrator, admin, Luton, Bedfordshire, independent brokerage, reputable, experienced, detail-oriented, motivated, financial services, career progression, fast-paced, client service, rewarding, whole-of-Market, mortgage brokers, pipeline, applications, client-focused, diligence, communication skills, lenders, providers, documents, offer, completion, processing, compliance, FCA guidelines, The Key (software), CRM system, regulatory changes, administrative tasks, confidentiality, GDPR, understanding, Microsoft Office, Word, Excel, Outlook, organisational skills, accuracy, autonomously, proactive, team player, pension scheme, DIS benefits, collaborative, professional, training, career development, onsite support, welcoming, securelong-term opportunity, growing business, ambitious, precision, success, driven, register, apply, Mortgage Administrator, Mortgage Admin, Mortgage Admin Jobs Luton, Mortgage Administrator Luton, Mortgage Admin Luton, Mortgage Admin jobs Luton, Independent Brokerage Mortgage Admin Luton, Mortgage Administrator Bedfordshire, Mortgage Admin Bedfordshire, Mortgage jobs Luton, Mortgage jobs Bedfordshire, Financial Services Admin Luton, The Key CRM, CeMAP desirable, Mortgage Pipeline Management, FCA Guidelines, GDPR Compliance, Whole-of-Market Mortgage Support, Client Services Mortgage Admin, Mortgage Operations Jobs, Mortgage Processing Luton, Mortgage Compliance Luton, Mortgage Admin Careers, Permanent Mortgage Administrator Luton.