Dispenser

NHS

  • Stowmarket, Suffolk
  • £23,953-25,420 per year
  • Contract
  • Part-time
  • 6 days ago
Stowhealth is an established GP Practice in Stowmarket, Suffolk.We pride ourselves on offering an excellent, efficient and friendly service to all patients.We currently have a vacancy for a part time dispenser (trained or untrained) approximately 19.5 hours per week. This is a fixed term contract for 12 months.The working pattern isTuesday 1pm to 6.30pmWednesday 11am to 6.30pm with 30 minute lunchbreakFriday 11am to 6.30pm with 30 minute lunchbreakAs a dispenser you will be responsible for the safe and efficient delivery of pharmaceutical services within our dispensary. You will play a key role in ensuring patients receive the correct medication, guidance and support.Main duties of the jobThe main purpose of the Dispenser is to ensure that drugs and medicines are prepared efficiently, accurately and safely according to legal requirements, and respecting patient confidentiality at all times.The Dispenser would also assist the Dispensary manager in ensuring that effective financial and legal control of the dispensary is maintained.About usStowhealth is an inclusive, friendly, flexible, forward thinking, multi-disciplinary Primary care team, based in Stowmarket, Suffolk.We currently care for over 23,000 patients.We have a reputation for aware winning innovation and novel working practices, developed to fit around our individual clinicians.We are part of the Stowmarket locality of East Suffolk PCN.We use the AskmyGP online consultation service allowing us to manage our own workload, with control over face to face appointment lengths and timings.Our team of doctors, advanced nurse practitioners, practice nurses and physician associates deal with daily clinical enquiries.Our skilled care navigators, receptionists and admin staff deal with non-clinical issues on our behalf.DetailsDate posted29 August 2025Pay schemeOtherSalary£23,953 to £25,420 a yearContractFixed termDuration12 monthsWorking patternPart-timeReference numberA5854-25-0007Job locationsViolet Hill HouseViolet Hill RoadStowmarketSuffolkIP14 1NLJob descriptionJob responsibilitiesTo actively contribute within the dispensing team in assisting in the preparation of all aspects of dispensing including stock control, ordering, re-stocking of the dispensary in line with the objectives of the dispensary work plan.1. Issuing stock items and prepared prescriptions.2. Handing out prescriptions, collection of prescription charges, checking patient exemption statements and prescription exemptions are completed correctly.3. Processing and dispensing repeat prescription requests received in the surgery in line with Stowhealth policies.4. Collecting private charges for 'private' medications, vaccines and other medications.5. Issuing and dispensing dosette boxes.6. Sorting, stamping and endorsing prescriptions in preparation to send to PPD on a monthly basis by the required date to ensure timely reimbursement.7. Remove items from the collection drawers which have not been collected on a monthly basis and audit on clinical systems.8. Check stock against invoices for accurate delivery and claim for missing/damaged items on credit note.9. Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage and ordering appropriate quantities of goods via the wholesalers preferred method.10. Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions and any MHRA recalls are actioned.11. Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record.12. Cleaning work surfaces and shelving on a regular basis and ensuring that all dispensary equipment is kept clean and kept in good working order.13. Date checking to be performed as per Standard Operating procedure.14. Maintaining full and accurate records of all dispensing transactions including the electronic Controlled Drug register.15. Accepting orders for repeats and dealing with queries from patients and support staff.16. Dealing with AskmyGP queries and action appropriately.17. Ensure audits are completed timely and any DSQS patient reviews are performed.18. Handling and safe destruction of patient returned medicines.19. Stocking shelves, refrigerators and other storage areas using the rotation method.20. Removing 'out of date' stock from the shelves, refrigerators and other storage areas.21. To action tasks, notifications and emails.22. Using the computer to maintain accurate and up to date records and issue prescriptions.23. Liaise with the GP's or in patient records if concerned about the appropriateness of medication requests.24. Dealing with queries from patients regarding prescriptions.25. To handle controlled drugs and maintain accurate register for legal and stock control purposes in line with current legislation and safe storage as required.26. Assist in stock checks where required.27. To provide cover for members of the team during absence.28. To perform safe disposal of pharmaceutical waste ensuring compliance including controlled drugs where appropriate.29. To attend and contribute to team meetings.30. To act upon any new information relating to stock or procedures.31. To keep professionally up to date with current dispensing rules.32. To work with the Dispensary manager and other members of the team to comply with Standard Operating Procedures following any legislative changes or other relevant procedures as notified.Job descriptionJob responsibilitiesTo actively contribute within the dispensing team in assisting in the preparation of all aspects of dispensing including stock control, ordering, re-stocking of the dispensary in line with the objectives of the dispensary work plan.1. Issuing stock items and prepared prescriptions.2. Handing out prescriptions, collection of prescription charges, checking patient exemption statements and prescription exemptions are completed correctly.3. Processing and dispensing repeat prescription requests received in the surgery in line with Stowhealth policies.4. Collecting private charges for 'private' medications, vaccines and other medications.5. Issuing and dispensing dosette boxes.6. Sorting, stamping and endorsing prescriptions in preparation to send to PPD on a monthly basis by the required date to ensure timely reimbursement.7. Remove items from the collection drawers which have not been collected on a monthly basis and audit on clinical systems.8. Check stock against invoices for accurate delivery and claim for missing/damaged items on credit note.9. Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage and ordering appropriate quantities of goods via the wholesalers preferred method.10. Ensuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructions and any MHRA recalls are actioned.11. Ensuring that refrigerated items are stored at the appropriate temperature and maintaining the temperature control record.12. Cleaning work surfaces and shelving on a regular basis and ensuring that all dispensary equipment is kept clean and kept in good working order.13. Date checking to be performed as per Standard Operating procedure.14. Maintaining full and accurate records of all dispensing transactions including the electronic Controlled Drug register.15. Accepting orders for repeats and dealing with queries from patients and support staff.16. Dealing with AskmyGP queries and action appropriately.17. Ensure audits are completed timely and any DSQS patient reviews are performed.18. Handling and safe destruction of patient returned medicines.19. Stocking shelves, refrigerators and other storage areas using the rotation method.20. Removing 'out of date' stock from the shelves, refrigerators and other storage areas.21. To action tasks, notifications and emails.22. Using the computer to maintain accurate and up to date records and issue prescriptions.23. Liaise with the GP's or in patient records if concerned about the appropriateness of medication requests.24. Dealing with queries from patients regarding prescriptions.25. To handle controlled drugs and maintain accurate register for legal and stock control purposes in line with current legislation and safe storage as required.26. Assist in stock checks where required.27. To provide cover for members of the team during absence.28. To perform safe disposal of pharmaceutical waste ensuring compliance including controlled drugs where appropriate.29. To attend and contribute to team meetings.30. To act upon any new information relating to stock or procedures.31. To keep professionally up to date with current dispensing rules.32. To work with the Dispensary manager and other members of the team to comply with Standard Operating Procedures following any legislative changes or other relevant procedures as notified.Person SpecificationQualificationsEssential
  • Although ideally we would be looking for a trained dispenser, we would consider someone new to the role who would be willing to undertake the necessary training and support.
Desirable
  • Level 2 or Level 3 dispenser
Person SpecificationQualificationsEssential
  • Although ideally we would be looking for a trained dispenser, we would consider someone new to the role who would be willing to undertake the necessary training and support.
Desirable
  • Level 2 or Level 3 dispenser

NHS