Flagship Manager

Fashion & Retail Personnel

  • Crawley, West Sussex
  • £45,000 per year
  • Permanent
  • Full-time
  • 27 days ago
A leading luxury travel retailer is looking to recruit a flagship manager for one of its highest-performing, multi-million-pound locations. With a strong focus on customer experience and commercial performance, this role offers the autonomy and challenge ideal for a results-driven retail leader.This is not your average retail manager role. As flagship manager, you'll lead a large team and work closely with head office teams-including buying and merchandising-to ensure the store is commercially optimised at all times. You'll have strong external stakeholder relationships as key suppliers will be housed in your retail space.What You'll Be Doing:
- Leading, motivating, and developing a high-performing team
- Driving exceptional customer service across all touchpoints
- Using sales data and insights to influence store layout and product range
- Managing stock levels and availability in partnership with head office
- Collaborating with key stakeholders across the business and externally
- Taking full ownership of the store's commercial performanceWhat We're Looking For:
- Proven experience in a high-turnover, service-led retail environment
- A strong understanding of trading principles and using data to inform decisions
- Excellent leadership skills with a focus on team development and well-being
- Confidence working cross-functionally and managing multiple priorities
- A customer-obsessed mindset with the ability to deliver exceptional service through your teamWhy Join?
- Competitive basic salary up to £45,000
- Performance-related bonus up to £9,000
- Generous staff discount across luxury products
- Access to exclusive employee benefits and discounts nationwide
- A people-first culture with genuine focus on internal development and progression
- Contracted hours only with a strong work-life balance
- Working one weekend in threeIf you're a commercially minded leader who thrives in fast-paced environments and wants more ownership in your role, this is an opportunity to join a business that truly values its people and delivers excellence in every aspect of retail.Apply now to find out more.

Fashion & Retail Personnel