Engineering / Operations Manager

• Provision of all-round engineering support, maintaining the systems within agreed framework with the client

• Have a detailed understanding of all new or current Building Services systems and contingency procedures within the buildings and complying with the Health & Safety/building codes of practice

• Manage the Shift Teams ensuring that an authorised person is on duty at all times

• Act as a co-ordination point for the day-to-day activities on site between the team, specialist service partners and Project works

• Complete the necessary permits to work and risk assessments, ensuring that the conduct of all personnel under their control is safe, professional and conscientious

• Ensure that all activities (PPM, reactive tasks and breakdowns) within the building are known and carried out with due regard to Health and Safety, maintaining the 100% uptime criteria

• Responsible for ensuring the shift-manning levels are maintained

• Maintain excellent standards of response to plant failures, completion of assigned work and ensure any abnormal operating conditions and housekeeping issues are dealt with proficiently

• Supervise, co-ordinate and control the Shift Teams and engineers, ensuring the operational team undertake PPM or reactive works in accordance with the agreed timescale

• Provide technical support and training for all Engineers

• Allocate PPM tasks to Shift Teams ensuring timely completion and PPM closure

• Operate all systems within the buildings in a competent, effective and efficient manner (including HV operations)

• Control all activities being undertaken within the buildings, liaising with site team to be aware of scheduled Specialist Service Provider visits

• Prepare and have approved Standard Operating Procedures/PTW in advance

• Ensure that Specialist Service Provider worksheets are signed off and quality of work is inspected

• Ensure recommendations are escalated within the site team

• Maintain effective shift handovers including critical plant status, plant isolations, issues arising, ongoing works, special task requests, standard of housekeeping

• Ensure any parts required are clearly and accurately stated and any difficulties encountered on engineering activities are reported to the Supervisors

• Ensure plant areas, workshops, stores, changing/rest areas etc. are kept to the highest level of housekeeping

• Ensure that on a monthly basis the external trackers for site are maintained to an acceptable standard

• Ensure that a consistent level of service delivery is provided in accordance with the contract SLAs + KPI's

• Ensure regular communication with the technical manager is continued

• Complete timesheets fully, signed and countersigned

• PPM allocation and completion

• Ensure handover to opposite shift (Shift Change Over Log) is completed before leaving site

• Update the status of any out of hours helpdesk tasks in the appropriate log

• Complete incident reports

• Manage holidays and sickness records

• Issue work permits when required

• Generate monthly reports

• Maintain forward maintenance register (FMR)

• Maintain O&M and asset data

• Finance control (working within budgets)

• Building management system operation and troubleshooting

• Engage with the team and offer support with any questions raised

• Have a basic understanding of fire doors and floor plans

• Liaise with the site team and be aware of scheduled specialist service providers visits

• Have approved standard operating procedures with risk assessments/work permits in advance

• Ensure that service providers worksheets are signed off, quality of works are inspected and any recommendations/problems are escalated

• 10 years' experience in Building Services industry

• Strong communication skills and the ability to deal with all levels of staff, or difficult situations

• Ability to operate and investigate CAFM systems

• IOSH Accredited

• Demonstrate a good understanding and be technically competent in all building services, UPS, generators, static switches, water treatment, refrigeration and air conditioning and CHP systems

• Ability to lead, motivate and direct a team of technicians/operatives

• Pro-active in achieving the highest standard of operation

• Enhanced IT skills

• 26 days holiday plus bank holidays

• Company funded health cash plan

• Ability to buy and sell holidays – buy 5 days & sell 3 days

• Life assurance 3x base salary

• CAT2 company pension scheme – employer match up to 5%

• Employee Assistance Program (EAP)

• Cycle to work scheme

• Purchase an electric vehicle via salary sacrifice

• Employee discounts with various brands

• Learning and development programs, training and career opportunities

Jones Lang LaSalle