Internal Applicants Only - QER Project Officer

• ensuring that all activities to be completed and documents to be submitted by University staff and the Students' Union are planned, co-ordinated and satisfy the requirements of the review process;
• providing advice, guidance, and support to staff and students on the QER process;
• plan and prepare the review team's visit to the University, ensuring that it meets the requirements of the review process;
• plan and co-ordinate the post-review activities and actions in response to the review team's report.

• Provide professional advice and guidance on the requirements of the QER processes and procedures to staff and students, using judgement and creativity to suggest the most appropriate course of action where appropriate, and ensuring complex and conceptual issues are understood;
• Investigate and analyse specific areas of focus to inform the drafting and finalisation of the University's Self Evaluation Analysis Report and submission to the QER Review Team, making recommendations that are supported and informed by appropriate evidence and institutional case studies;
• Ensure that the Quality Enhancement Review process is delivered by the University, proactively changing the delivery according to reflect the University's priorities and the requirements of QAA;
• Collaborate with others in order to make recommendations for developments of established processes and procedures through action planning post the QER visit and to take account of the review team's report;
• Establish working relationships with key contacts, developing appropriate communication links with the University's Colleges/Schools/Professional Services teams and outside bodies as required;
• Create specific working groups from colleagues across the University to achieve the QER's objectives;
• Supervise specific project teams on an occasional basis to accomplish key objectives;
• Develop and deliver training where appropriate on the requirements of the QER;
• Undertake a variety of administrative duties to support the QER process and post-review activities;
• Instruct and guide other employees across the University regarding the purpose and requirements of the QER as required

• Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties;
• Abide by University policies on Health and Safety and Equality and Diversity;
• Perform other duties occasionally which are not included above, but which will be consistent with the role.

• Able to demonstrate professional knowledge about the delivery of services within higher education or by regulatory bodies, and to give advice and guidance to internal and external customers.
• Ability to set up standard office systems and procedures and make improvements as appropriate.

• Evidence of ability to explore customers' needs and adapt the service accordingly to ensure a quality service is delivered.

• Evidence of demonstrable knowledge of key advances within specialist discipline.
• Evidence of ability to work unsupervised to deadlines, planning and setting priorities for own work and that of others and monitoring progress.

• Experience of working preparing documents/submissions for a regulatory review in a higher education institution.
• Fluency in Welsh, written and oral.

Cardiff University