
PMO Manager
- Chertsey, Surrey
- Permanent
- Full-time
- Manage the day to day communications with cross functional teams to deliver a combination of launches and planning processes across Samsung MX (Mobile phones, tablets, hearables, wearables, PC) on time and in full, ensuring that we establish and maintain monthly, quarterly and annual planning processes. You will be the go to PIC for all questions and will be responsible for answering questions in a timely manner and finding solutions.
- Lead on the renewal of the MX marketing blueprint process from start to finish, working with key stakeholders to overhaul to ensure timely tracking of spend, accurate reporting, fair distribution and increase ROI. It will be your responsibility to ensure this process is implemented properly, is delivering for the business and will be your responsibility to analyse and report any teams or parties deviating from guidance.
- Own the security of the end-to-end launch process for multiple HQ, internal and agency partners – this role is the point contact for all security related measures across MX. Regularly assessing adaptability of security plans, scrutinising adherence to steps and processes and report back to HQ and LT on learnings and findings.
- Oversee the full MX team reporting overhaul – managing metrics and overlooking the reporting processes across MX, automating and collating reporting, cascading these in an easily sharable Suwon format with key stakeholders across SEUK on a regular cadence to help understand business performance.
- Own the MX Agency management workstream from end to end, ensuring agencies deliver excellence in idea creation, client market management, workflow management and deliverable output whilst ensuring they are prepared, accredited and adhering to Samsung security procedures. Report back to Lead and Head of on your findings and recommendations on a quarterly basis.
- Develop and align teams behind bi-annual agency reviews. Deliver feedback to agencies and develop plans to course correct issues or areas of underperformance – presenting back to the LT.
- Develop and implement ways to ensure that quantity and quality of work is periodically measured and critical metrics are developed to ensure continual improvements.
- Ensure adhere to best-in-class financial management and reconciliation
- Strong Project Manager, who is able to bring together diverse teams to all march to your beat.
- An extraordinary marketing practitioner with stakeholder management experience
- Multi-disciplined tech experience across product, channel and campaign marketing
- Able to coordinate, deliver and help construct a strategy that contributes to commercial growth ambitions
- Well versed in handling agency relationships.
- Excellent client facing communication & presentation skills.
- To be data-driven and detail oriented, questioning wisdoms and suggesting innovative approaches
- Positive, with a can-do demeanor
- Open and consultative approach with colleagues and agencies
- Ability to communicate succinctly in all directions
- Calm approach to handling urgent deadlines
- Encouraging and driving a culture of collaboration, innovation and standard process across MX leading to efficiencies felt by all levels of the team.
- A revamped financial blueprint planning process that reviews campaigns to ensure they deliver on SEUK strategic goals with strong ROI, tracks spend accurately, delivers campaign codes in and that reconciles investment faster allowing for tactical re-investment.
- Deliver outstanding automated reporting, aligned to Suwon formats, consolidated across teams and delivered in a timely, easy to understand manner to key stakeholders – overall number of reports decreasing and becoming more centralised.
- Establishing valuable relationships with key agencies, through QBRs / proactive projects and RFP processes to get the best service for Samsung that meets SEUK goals at more efficient investment levels.
- Hybrid working – 3 days in the office and 2 days at home per week
- Bonus scheme linked to individual, team and company performance
- Car allowance
- Pension contribution
- Three volunteering days each year
- Holiday - 25 days plus bank holidays and an additional day off for your birthday
- Access to discounts on a wide range of Samsung products
- Access to a discount shopping portal
- Partner Colleagues are not eligible for Samsung Enhanced Paid Sick Leave but may be eligible for statutory payments from their payroll agency
- Up to 20 (pro-rata) Partner Absence days per calendar year to be used in times of need
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