Field Service Coordinator

Technogym

  • Bracknell, Berkshire
  • Permanent
  • Full-time
  • 8 days ago
Our CompanyTechnogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!Your RoleWe are currently looking for a Engineer Planner to join our amazing Services team. This role is responsible for planning work around all customer requests related to the installation and maintenance of our products in the London region. The role will be based in our Bracknell office.Your ImpactYour responsibilities will include:
  • Review all open work orders to ensure all relevant information needed to plan is there
  • Request and gain all permits and security checks to be able action work orders
  • Plan routes for a team of 12 engineers maximising travel time.
  • Ensure all routes and times are adhered to
  • Book in all work with customers ensuring they know dates/times and what to expect
  • Ensure all vehicles have the relevant access to London set up
  • Manage and customer queries about bookings
  • Assist in on site issues if engineer is unable to action/make booking
About YouRequirements:
  • Experience of working in customer services, or similar professional environment.
  • Excellent organisational and communication skills.
  • Excellent organisational and time management skills, with the ability to prioritise important projects.
  • Proficiency in MS Office applications.
  • Solution orientated.
  • Good forward planner.
  • Self-motivated and enthusiastic.
  • Ability to work under pressure and meet deadlines.
  • Quick learner.
LocationYou will need to be able to get to our Bracknell-based office 5 days per week.What we offer
  • Competitive salary (we have nothing to hide, the job postings just do not show this information easily)
  • Annual bonus scheme
  • State of the art on-site staff gym!
  • 25 days annual leave (increasing further with long service) plus UK Bank Holidays
  • Free parking
  • Free premium Italian coffee
  • Competitive pension
  • Life assurance scheme
  • Cycle to work scheme
  • Private Medical Insurance
  • Corporate Wellness Programme and wellness benefits
  • Retailer discounts portal and partner benefits
  • Employee Assistance Programme
  • Product employee purchase scheme
  • Comprehensive induction programme
  • Promoting from within is our first priority
  • Amazing people!
Technogym is an Equal Opportunities EmployerTechnogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!

Technogym