
Associate Director, Commercial Training, Rare Disease
- Cambridge
- Permanent
- Full-time
- Coordinate and execute the delivery of field force training programs for the Rare disease commercial team(s)
- Implement and enhance 4 step Rare training program, including evolution of the RARE training brand
- Assess employees’ skills, talents, performance and productivity and prepare written evaluations with advice for improvement
- Oversee the training in all key areas of Rare training operations, including order training materials, stocking, and shipping training materials
- Research new training materials and supplies that might enhance our training procedures and provide value to our employees
- On-board new hires and assign them to training sessions; suggestions of program enhancement are expected
- Identify future training needs and create curriculum to facilitate that training
- Search for gaps in training material or content that should be filled to ensure a best-in-class training experience
- Collaboration with marketing on regular bases to drive program development and implementation is a must
- Contribute to the design, development, and analysis of training across functions and support efforts that drive improvements in field force effectiveness
- Work closely with the HR team BOS Training Development Lead to maintain and deliver training content via the following platforms: o IPSEN Global Learning Platform (iLearn LMS)
- ACTO rapid eLearning development and deployment
- ACTO iPad application
- Facilitate on boarding to other essential systems for execution (Veeva, iEngage etc.)
- Manage administration and execution of certification
- Monitor program budgets and upwardly manage project scope as needed
- Bachelor’s degree is required, advanced degree preferred
- Biotech experience of minimum 8 years is must
- Prior experience in sales training function is a must
- Sales experience in biotech for min 2 years is a must
- Sales leadership experience is preferred
- In house biotech/pharma experience is preferred
- English
- Strong facilitation & presentation skill set
- Knowledge of selling principles
- Knowledge of adult learning principles is a plus
- Background in GI/ Hepatology is strongly preferred
- Knowledge of pharmaceutical systems used for sales execution & implementation is strongly preferred (ACTO, Veeva, iEngage)