
Housing Options Backlog Officer (temp: North London)
- London
- £29.00-31.00 per hour
- Temporary
- Full-time
- Interviewing clients and resolving all housing problems.
- Processing claims for homeless applications as required under Part VII of the Housing Act 1996 (as amended).
- Advising and preventing homelessness by offering the correct advice to clients approaching the Council as homeless.
- Assessing whether those who are threatened with homelessness qualify for private sector options under the Housing Act, Part VII, as amended.
- Having regard to the Homelessness Code of Guidance and the Council's Homelessness Prevention and resilience agenda.
- Writing accurate section 184 decision letters
- Sound knowledge of Housing and Homelessness Law and experience in resolving complex housing problems.
- Administrative skills to manage caseload and work effectively in a team of 6-8 officers
- Ability to deal with very demanding service users and partners, and have strong IT and admin skills.
- Updating PHP's (Personal Housing Plans)