Our client, a global manufacturing company based in High Wycombe, is looking to recruit a Sales Administrator to support the UK sales team.In this pivotal role, the successful candidate will manage the administrative functions that underpin the sales operations – from order processing and CRM updates to customer communication and documentation handling.If you’re highly organised, thrive under pressure, and enjoy working cross-functionally with teams across Sales, Service, Finance, and Logistics – this could be the role for you.Salary is circa £28k plus excellent benefits. Office based.Key Tasks & Responsibilities
Support the UK sales team to achieve sales goals and customer satisfaction
Manage order entry and update order progress via CRM and order acknowledgement to customers
Maintain accurate records of leads, prospects, and sales campaigns in CRM
Coordinate with internal teams to communicate shipping details (ETA, tracking) to customers
Follow up on overdue payments and support after-sales customer satisfaction
Raise and process RMA requests, concessions, order amendments, and warranty orders
Create and update customer accounts in IFS; complete supplier setup forms
Prepare basic quotations and provide lead times to support the sales cycle
Liaise with Service teams to ensure coordination on service-related orders
Ensure all documentation (tenders, contracts, transactions) is accurately saved and managed
Skills and Experience
Experience in a sales support or sales admin role
Strong communication and interpersonal skills
Meticulous attention to detail with high levels of accuracy
Assertive and confident when liaising with sales engineers and other stakeholders
Able to manage multiple priorities and work effectively under pressure
Team player with a proactive, can-do attitude
Highly organised and process-driven
Strong Microsoft Office skills (Excel, Outlook, Word); experience with CRM systems (preferably Salesforce) and ERP systems (e.g. IFS, Agile) is a plus
Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
