Parts Advisor
- Southampton
- £33,000-37,000 per year
- Permanent
- Full-time
- Basic Salary Up to £33,000-OTE £37,000
- Commercial Main Dealer
- Monday - Friday 08:00 - 18:00, 1 in 3 Sats 08:00 - 12:00
- Flexibility on working hours for Families & Working Commitments
- Brand New State of the Art Dealership!
- A Competitive Basic Salary - Basic Salary up to £33,000-OTE £37,000
- A supportive Management Structure
- Full Systems & Process Training - E-learning, External Courses & On-the-Job Training
- 20 Days holiday + Bank Holidays, Increasing with Service
- Company Pension
- Future Development Opportunities with Group.
- Delivering exceptional customer service to our customer's
- Establishing customer's needs for required parts through conversations, diagnosis and recommendations as appropriate
- Locating and ordering parts for our very busy sales and service department's
- Being fully conversant with procedures within the parts department
- Liaising and maintaining a working relationship with the supplier's
- Receiving, recording and allocating parts and consumables from supplier's
- Communicating relevant promotions and offers to our customer's
- Following warranty parts process
- Carrying out weekly parts stock checks
- Reporting any stock damages or losses
- Follow current procedures for returning parts to all supplier's
- Daily and Weekly husbandry of the parts department and parts storage area
- Competency in numeracy, literacy and IT
- Professional work ethic
- Ability to work as part of a team
- Ability to multi-task
- Ability to work to deadlines
- Confident and professional communication skills
- Organised
- Excellent time management
- Ability to use own initiative
- Ability to work to instruction
- Knowledge of geographical area
- Professional presentation
- Customer Service Skills, both written and verbal
- Physically able to lift appropriate items in and out of vehicle (subject to legal limitation)