Digital Account Manager

DEPT

  • Manchester
  • Permanent
  • Full-time
  • 19 days ago
Digital ConsultantManchester, hybridThis role is within Experience & Engineering in Manchester. We combine our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to deliver exceptional and engaging digital experiences that build lasting relationships with our clients.JOB PURPOSEWe're looking for a Digital Consultant to join our Experience & Engineering team. You'll work across large-scale digital projects - mainly websites and digital platforms - for well-known clients like Health Service Executive (Ireland), Nikon, Diageo, Jotun and Audley Travel.It's a hands-on role, combining commercial priorities with strategic thinking. You'll build strong relationships, help define digital strategies and make sure we're delivering work that's valuable - for both our clients and their users.KEY RESPONSIBILITIES
  • Leading client relationships and becoming a trusted point of contact
  • Working with internal teams to shape strategies and roadmaps
  • Identifying new opportunities - whether that's improving platforms, using new tech, or exploring different ways of working
  • Keeping communication clear, honest, and regular - both with clients and internal teams
  • Making sure we're delivering work that's effective, well-executed, and aligned to the bigger picture
WHAT WE ARE LOOKING FOR
  • Proven experience in a similar role (ideally agency side)
  • Strong understanding of digital platforms - especially websites and CMS-driven solutions
  • Comfortable working with senior stakeholders and cross-functional teams
  • Able to balance day-to-day delivery with longer-term strategy
  • Curious about how things work - and how they could work better
  • Confident asking questions, challenging assumptions, and suggesting new ideas
  • Practical, organised, and good at staying calm when things get busy
  • A clear communicator who keeps people informed and aligned
WE OFFER:
  • A flexible, hybrid working policy (2 days from the office, depending on location).
  • An excellent salary based on experience and equal pay policies
  • Pension, free private healthcare, mental health support, and company sick pay scheme.
  • 26 days paid holiday (plus UK Bank Holidays).
  • Help getting you to work with a season ticket loan and cycle to work scheme.
  • Enhanced family friendly policies to support new parents.
  • Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
  • Inspirational Talks, bringing the outside in with regular guest speakers and events.
  • Learning and Development, supporting your growth with continuous opportunities to learn and advance.
  • Buddy Programme: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT®.
  • A reputation for doing good. DEPT® has been a Certified
and named 'Agency of the Year' at both The Lovies and The Webby Awards. * Awesome clients. Whether big or small, local or global - at DEPT® you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
  • The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
  • Global annual
in which employees come together and donate their skills to support local charities.WHO ARE WE?We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating.Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, and your team, and giving you the autonomy to solve our client's problems, no matter where you are in the world.DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.DIVERSITY, EQUITY & INCLUSIONAt DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts .

DEPT