
Customer Service Advisor
- Rotherham, South Yorkshire
- £25,000-27,000 per year
- Permanent
- Full-time
- £25,000-£27,000 depending on experience
- 8am-5pm (Monday-Friday), some flexibility required.
- Drafting adverts professionally and compliantly, placing adverts with job centres, job boards and social media
- Good commercial awareness and cooperation with the branch team, gathering leads and market intelligence for consultants
- Approaching candidates with utmost professionalism and courtesy, excellent levels of communication maintained throughout the recruitment process
- All internal standards and procedures are adhered to where the interview process and assessments are concerned
- Demonstrating a pro-active approach to candidate marketing, due care paid to client’s requirements
- Excellent customer service via telephone and within all e-mail and SMS communications
- Liaise with the network to gain a good understanding of the client specific requirements and adhering to them
- Pre-screening candidates, booking candidates in for interviews ensuring excellent communication throughout, interviewing, conducting client specific assessments and inductions, contacting on-site and branch network to seek orders, matching workers to relevant booking and booking workers onto contracts, candidate marketing
- Building strong relationships with the candidates and the gap network
- Ensuring all compliance is completed in a timely manner.
- You will be managing recruitment campaigns including the social media pages. Building strong relationships with the candidates and maintaining the company values at all times.
- Excellent attention to detail
- Excellent IT skills
- Good telephone manner, must be comfortable and confident on the phone
- Previous social media experience is advantageous