Help Desk Scheduler
- Manchester
- £25,000-28,000 per year
- Permanent
- Full-time
Location: Manchester
Salary: £25,000 – £28,000
Hours: Monday to Friday, 8:00 am – 4:30 pmYourConstruction is proud to be working in partnership with a growing and dynamic Facilities Management company based in Manchester. We are seeking an organised and proactive Helpdesk Scheduler to join their thriving team.Key Responsibilities:Schedule and coordinate engineers for planned and reactive maintenance jobsAct as the first point of contact for incoming calls and emails from clientsLog and update service requests accurately in the systemMonitor job progress and ensure completion within agreed SLAsLiaise with clients, contractors, and internal departments to ensure smooth communication and service deliveryAssist with general administrative tasks as requiredWhat We’re Looking For:Excellent organisational and communication skillsStrong attention to detail and ability to prioritise workloadConfident using IT systems and databases (experience with CAFM systems is a bonus)A positive, team-oriented attitude and willingness to learnWhat’s on Offer:Competitive salary of £24,500 – £26,000Full training and ongoing developmentClear progression opportunities within a growing businessA supportive and vibrant working environmentPlease note: This is an office-based role. Applicants must be able to reliably commute to the Manchester office.Helpdesk Scheduler
Location: Manchester
Salary: £25,000 – £28,000
Hours: Monday to Friday, 8:00 am – 4:30 pm