Manager-Digital Product Management

American Express

  • London
  • Permanent
  • Full-time
  • 13 days ago
At American Express, our culture is built on a 175-year history of innovation, shared and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.How will you make an impact in this role?Primary Responsibilities:
  • Articulate a long-term product vision, strategy, and goals with clearly defined business metrics and outcomes for the external data scanning platform
  • Communicate and build consensus across multiple stakeholders while owning and maintaining the Third-Party Data Scanning product roadmap
  • Partner technologies, TLM, and other cross-functional teams to define how Third-Party Data Scanning supports Enterprise Data Management / Data Lifecycle Management efforts
  • Be responsible for the progress, reporting, and completion of certain deliverables related to the Enterprise Data Management program
  • Liaise with and own relationships with teams responsible for third-party data risk program deliverables
  • Maintain strategic insight into the competitive landscape and emerging data privacy, GDPR, risk considerations
  • Through orchestration with business, GCO, operational risk and compliance, and technology teams, aid in solutions for third parties with respect to data leaving American Express
  • Execute product roadmap as a Product Owner and translate business/customer needs to create features, user stories, and acceptance criteria, taking E2E ownership for our external data sharing products & capabilities through the entire product cycle from conception, envisioning and testing through to delivery.
  • Drive collaborative spirit when working with technology, business stakeholders, and key partners across the enterprise through frequent and open communication.
Minimum Qualifications
  • 5+ years of experience of product ownership for enterprise products
  • Ability to distill complex and conflicting requirements into a logical, prioritized roadmap
  • Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
  • Understanding of compliance/regulations is essential.
  • Attention to detail, with demonstrated proficiency in creating transparent, well-communicated, and scalable products and processes, while working with process owners to lead the implementation of those processes across a matrixed environment.
  • Ability to understand and communicate complex technical concepts & processes to a wide variety of audiences.
  • Highly organized and self-motivated individual who can combine problem-resolution, insights-driven prioritization, and ability to influence to achieve critical business goals.
  • Bachelor’s degree or higher
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

American Express