
Performance Manager
- Essex
- £55,690 per year
- Contract
- Part-time
- Manage and support the development of the Trust's performance management framework and underpinning operating processes, cascading through all levels of the organisation.
- Provide expert knowledge to the organisation on quality standards, operational targets, and performance measurement and improvement methodologies.
- Support the cascade of performance information from strategic objectives and annual planning priorities, through the organisation's structure to service level.
- Manage the rhythm of performance review meetings supported by timely, objective and predictive datasets, which cascades down through the divisional and corporate directorate structure and feeds up into the formal governance arrangements including Trust Board and sub-committees.
- Support services to report accurately, concisely, and predictively on areas of highlight or exception.
- Produce high-quality, balanced quantitative and qualitative performance products, including but not limited to Board and sub-committee reports; papers for external audiences, and ad hoc briefings. Work with key subject matter experts across the organisation to achieve commentary that is action-focused, impact-measurable, forward-looking and time bound.
- Build relationships with key stakeholder teams to produce joined-up briefings to help steer decision-making across disciplines.
- Provide professional leadership for performance analyst.
- Deputise for the Head of Performance as required.
- Educated to Masters level or equivalent level of knowledge gained through relevant work experience
- Informatics or information management qualification
- Substantial experience of working in an NHS performance OR substantial experience working in an analytics or operational role with excellent working knowledge of NHS performance management frameworks.
- Substantial experience of presenting information reports and presentations tailored to audience
- Knowledge of data protection
- Knowledge of Data Quality Issues and mitigating solutions
- Experience of translating insight into implications for stakeholders
- Thorough understanding of the process of converting data into useable information in order to advise, confirm and challenge proposed developments, solutions and their progress.
- Expert knowledge of the collection, analysis, presentation and interpretation of data and information
- Knowledge and experience of data visualisation and best practice to support providing actionable insights from data
- Successful management and delivery of performance related projects against formally monitored objectives and timescales
- Proven track record of innovation with the ability to inspire and lead the implementation and management of change
- Thorough understanding of patients flows within an acute hospital
- Expert user of Microsoft office products including advanced functions of MS Excel
- Very strong written communication skills with the ability to clearly communicate highly complex ideas to a non-technical audience.
- Experience of line management
- Evidence of on-going personal career development.
- Educated to Masters level or equivalent level of knowledge gained through relevant work experience
- Informatics or information management qualification
- Substantial experience of working in an NHS performance OR substantial experience working in an analytics or operational role with excellent working knowledge of NHS performance management frameworks.
- Substantial experience of presenting information reports and presentations tailored to audience
- Knowledge of data protection
- Knowledge of Data Quality Issues and mitigating solutions
- Experience of translating insight into implications for stakeholders
- Thorough understanding of the process of converting data into useable information in order to advise, confirm and challenge proposed developments, solutions and their progress.
- Expert knowledge of the collection, analysis, presentation and interpretation of data and information
- Knowledge and experience of data visualisation and best practice to support providing actionable insights from data
- Successful management and delivery of performance related projects against formally monitored objectives and timescales
- Proven track record of innovation with the ability to inspire and lead the implementation and management of change
- Thorough understanding of patients flows within an acute hospital
- Expert user of Microsoft office products including advanced functions of MS Excel
- Very strong written communication skills with the ability to clearly communicate highly complex ideas to a non-technical audience.
- Experience of line management
- Evidence of on-going personal career development.