IT Support Specialist - VR/31278

Thorpe Molloy McCulloch Recruitment

  • Peterhead, Aberdeenshire
  • Permanent
  • Full-time
  • 16 days ago
Join a dynamic IT Team supporting critical systems across multiple sites. This hands-on role involves technical support, asset management, and IT projects. Ideal for someone proactive and adaptable, with a strong service mindset and a desire to grow through structured training and mentoring.In this role, you will be responsible for ensuring IT services remain safe, available, and reliable by accurately carrying out a variety of IT tasks that support the overall IT objectives of the business.Main duties and responsibilities:
  • Delivering high-quality IT support and project coordination across multiple business areas.
  • Contributing to achieving individual and team objectives within agreed timelines.
  • Managing and improving helpdesk operations, documentation, and IT-related procedures.
  • Providing technical support to users across various locations via multiple channels, including in-person and remote tools.
  • Performing first- and second-line support, including hardware/software setup, upgrades, and troubleshooting.
  • Supporting telecom systems, network maintenance, patching, and multi-vendor print environments.
  • Participating in IT projects and strategic initiatives led by the service delivery function.
  • Using and supporting a range of corporate systems and tools, including Microsoft products, Active Directory, and service desk platforms.
Desirable Skills & Experience:
  • Degree qualified in a relevant IT subject.
  • Previous experience working in a helpdesk environment.
  • Experience installing, upgrading, and supporting a wide range of applications.
  • Experience supporting hardware.
  • Network administration, support and maintenance.
  • M365 and Microsoft Teams.
TMM Recruitment INDITEmail:it_team@tmmrecruitment.com

Thorpe Molloy McCulloch Recruitment