Domestic Abuse Service Casework Volunteer (Gloucestershire)

Victim Support

  • Gloucester
  • Permanent
  • Full-time
  • 1 month ago
Last year 786,574 people were offered information and support from Victim Support. As a casework volunteer (DA) you will provide specialist support services for young people affected by domestic abuse.County/BoroughGloucestershireOffice locationEastgate House, Eastgate Street, Gloucester GL1 1PXExpected Number of Hours3 or more hours per weekDBS required?EnhancedPolice vetting required?NoClosing Date09/10/2025Refno6244Documents(PDF, 160.16kb)Why volunteer with us?
  • Make a difference - you will volunteer directly with victims and/or alongside staff.
  • Gain skills and experience - you will receive training on how to provide practical and emotional support.
  • This is an ideal role for anyone looking to gain experience working for a charity or who has an interest in a career working with young people and people affected by domestic abuse.
  • Join our community - you will be part of a large community of over 1,500 volunteers and staff.
  • Access to reflective practice, peer support and mentoring.
  • One to one support provided by a designated line manager, who will offer coaching and case supervision.
  • Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.
Volunteering with Victim Support and our STREET programme in GloucestershireAs a Volunteer in Gloucestershire your role will include:
  • Supporting young people who have experienced domestic abuse
  • You will receive specific specialist training around domestic abuse and supporting young people
  • Work closely with our partner agencies such as GDASS and SARC
  • Opportunity to attend events to represent Victim Support and our STREET service
  • Being able to work from our office in Gloucester or from home depending on the need
  • Training around our case management system
  • Access to a Victim Support laptop and phone to enable you to update our systems and use a victim support email account to communicate with clients and referral partners
What do we ask of you?In order to join us as a Service Delivery Volunteer, you must:
  • Be 18 years of age or over.
  • Be able to volunteer for at least 7 to 14 hours per week, for at least 12 months. Ideally, we are looking for someone who can commit to two fixed days a week.
  • Undertake training over a 10-week period – this includes eleven virtual training days (including our core, safeguarding, children’s and domestic abuse training) as well as completing a workbook and online learning modules.
  • Undertake an enhanced DBS check & be part of the DBS update service.
  • Be able to provide two satisfactory references.
  • Have an active email address that you are comfortable using in order to engage with VS communications.
Expenses
  • All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch.
Diversity Matters
  • VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
  • VS is also a Disability Confident Employer, and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
  • We are happy to make reasonable adjustments to support you through the application process.
Want to find out more?
  • If you have any questions or would like to find out more about this role, please contact:
orDownload the role description below

Victim Support