
Housing Support Assistant
The ExtraCare Charitable Trust
- West Midlands
- Permanent
- Part-time
- 33 Days Annual Leave (FTE) Pro Rata for Part Time
- Buy And Sell Holiday
- Free Life Insurance
- Cycle2work Scheme
- Attendance Reward
- Free Use of Onsite Gym,
- Up to 9% employer pension contribution (5% employee)
- Blue Light Card discounts
- Enhanced Maternity & Paternity allowance
- Role: Housing Support Assistant
- Hours: 16hrs
- Contract: Permanent – Part-Time
- Salary: £10,887
- Location: Longbridge Retirement Village, Birmingham, B45 8TD
- Showing potential residents around the village/apartments.
- Helping to settle in residents to their new home.
- Responding to tenancy or lease issues that may arise.
- Ensure that residents’ wellbeing is monitored daily.
- Ensure that residents thrive within a retirement setting.
- You will regular carry out resident visits and be involved in community meetings.
- Work collaboratively with other teams to ensure resident needs are met.
- Previous experience of working in ideally a housing related or support services providing advice & guidance and excellent customer service.
- Engaging, positive personality
- Empathetic, friendly, and able to build relationships with residents who will have varying needs.
- Solution focussed with a creative outlook to resolve issues.
- Able to work under pressure calmly and prioritise your work.