Customer Service Agent

Jonathan Lee Recruitment

  • Kidderminster, Worcestershire
  • Permanent
  • Full-time
  • 9 days ago
  • Apply easily
We are working with a world-leading provider of patient handling equipment, supporting the NHS and individuals with their mobility and quality of life. Looking to expand their team with a Customer Service Administrator who will take calls and orders for our team. With full training given this is an ideal role for someone looking to get into a permanent full time office role.Based on the Hartlebury trading Estate near to Kidderminster, we are easily accessible by public transport or provide parking.In your new role as our Customer Service Administrator , you will :
  • Answer incoming telephone calls and direct accordingly.
  • Support and liaise with our internal sales team, arranging appointments to meet customers
  • Deal with various telephone and email enquiries such as: sales and price enquiries; product enquiries; technical enquiries, sending out quotations.
  • You will also process and update orders
  • Meet and greet visitors to the Head Office.
To apply for our Customer Service Administration role, you will require the following:
  • An excellent telephone manner and confidence to talk to customers face to face and over the phone
  • Excellent written and verbal communication skills to process orders
  • Ability to work independently or as part of a team and a keen work ethic to do well
  • Good IT / PC literacy
ThIs full-time permanent role is 37.5 hours per week, Monday - Friday.Benefits include, 33 days holiday, full training, possibility of hybrid working following a successful probation. This is an ideal role for someone looking to get into their first office role and we are not looking for previous experience, it would suit a college leaver or someone from the hospitality industry looking to change industries.To apply for this role, send your CV to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.We are working with a world-leading provider of patient handling equipment, supporting the NHS and individuals with their mobility and quality of life. Looking to expand their team with 2 Customer Service Administrators who will take calls and orders for our team. With full training given this is an ideal role for someone looking to get into a permanent full time office role.Based on the Hartlebury trading Estate near to Kidderminster, we are easily accessible by public transport or provide parking.In your new role as our Customer Service Administrator , you will :
  • Answer incoming telephone calls and direct accordingly.
  • Support and liaise with our internal sales team, arranging appointments to meet customers
  • Deal with various telephone and email enquiries such as: sales and price enquiries; product enquiries; technical enquiries, sending out quotations.
  • You will also process and update orders
  • Meet and greet visitors to the Head Office.
To apply for our Customer Service Administration role, you will require the following:
  • An excellent telephone manner and confidence to talk to customers face to face and over the phone
  • Excellent written and verbal communication skills to process orders
  • Ability to work independently or as part of a team and a keen work ethic to do well
  • Good IT / PC literacy
ThIs full-time permanent role is 37.5 hours per week, Monday - Friday.Benefits include, 33 days holiday, full training, possibility of hybrid working following a successful probation. This is an ideal role for someone looking to get into their first office role and we are not looking for previous experience, it would suit

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