Floor Manager - Department Store
- Londonderry
- Permanent
- Full-time
To stay ambitious, we are looking for Floor managers /Department Managers to join the team in Londonderry.Job DescriptionThe responsibility
- Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise
- Confident demonstrating products to customers while making recommendations to achieve sales and targets
- Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
- A strong operator with exceptional organisational skills
- Passionate about the industry and trends
- Self-driven to develop and maintain your own product knowledge of all products using brand and store product information, education materials and attending training as required
- Pro-actively engage with clients to develop customer loyalty
- Contact clients with information on new ranges, products and instore events
- Own the planning and delivery of in-store events in conjunction with the store and brands
- Maintain high standards of visual presentation in stores by making sure drawers and counter displays are kept clean and tidy
- Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times
- Support with stock counts and other operational duties
- Be a Brand Expert through positive promotion of product and company image at all times
- Lead by example to support and coach the sales team
- Support the store management team
- Develop strong relationships with brand representatives
- Perform as a team player, participating in all activities to contribute to the store objectives
- Ensure compliance with all policies and procedures
- Champion our company culture and values
- Experience within luxury or premium retail at a management level
- Vast knowledge and passion of luxury retail including building brand relationships
- A background managing a team of managers
- Proven track record of internal progression and development
- Must be able to work well under pressure and to strict deadlines
- Able to work a flexible schedule based on the company needs
- Demonstrates a high level of personal energy
- Confident, assertive and personable
- Positive and enthusiastic with a can do attitude
- Great communication skills
- Self-driven to upskill and learn
- Resilient and resourceful
- A natural coach and leader
- Basic rate salary £33,222
- Weekly/Monthly & Quarterly Commercial Bonuses
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- 40% Instore Uniform Discount
- Bike to work scheme
- Group Wide 20% Discount across all Frasers Group brands