Band 7 - HR Support Manager to the Chief People Officer
- Watford, Hertfordshire
- £50,008-56,908 per year
- Permanent
- Full-time
- Complex diary and inbox management, ensuring the CPO remains on track with priorities and commitments.
- Project coordination across HR workstreams, including electronic rostering systems and service improvement initiatives.
- Acting as a key liaison, building and maintaining effective relationships with internal and external stakeholders.
- Providing high-quality administrative and secretarial support, including minute-taking, report drafting, and meeting governance.
- Supporting budget oversight, HR team coordination, and national returns.
- Exceptionally organised, with the ability to manage competing priorities and tight deadlines.
- Skilled in electronic rostering systems and confident in using Microsoft Office tools.
- A natural communicator and relationship-builder, able to work with discretion and professionalism.
- Experienced in project management, ideally with a background in HR or NHS settings.
- Able to work independently, using initiative and sound judgement.
- Degree in secretarial, management, administration or business studies (or equivalent experience).
- CIPD Level 5 or equivalent HR qualification.
- Experience supporting senior leaders, ideally within the NHS.
- Strong understanding of HR processes and electronic rostering systems.
- Degree in secretarial, management, administration or business studies (or equivalent experience).
- CIPD Level 5 or equivalent HR qualification.
- Experience supporting senior leaders, ideally within the NHS.
- Strong understanding of HR processes and electronic rostering systems.
- Degree in secretarial, management, administration or business studies or equivalent knowledge gained through experience.
- Post graduate qualification in related field.
- CIPD Level 5.
- Prince 2 or equivalent qualification.
- Understanding of information governance and confidentiality.
- In-depth knowledge of Microsoft Office packages, including Excel and Power-point, internet, e-mail etc.
- Knowledge and understanding of using the web and web-based information products (including the Intranet).
- Understanding of HR and its role in an organisation.
- Knowledge of rostering systems within in complex organisations.
- Knowledge of current NHS Policies.
- Understanding of equality and diversity issues and how this affects patients, visitors, and staff.
- Understanding of what the NHS Constitution means to you, and your responsibilities to the public, patients, and colleagues.
- Experience in the NHS as a personal/executive assistant to a senior director or Board level officer.
- Experience of the HR cycle across multi-level organisations.
- Significant experience of servicing, taking and transcribing formal minutes at high level/senior meetings.
- Communicating complex, sensitive information with a range of staff internally and externally across the organisation.
- Working effectively as part of a team in a busy office.
- Experience of using Microsoft Office products.
- Experience using technical rostering systems.
- Experience of producing detailed written reports and presentations.
- Experience of managing own workload and dealing with conflicting priorities.
- Ability to work without direct supervision.
- Strong IT skills.
- Excellent keyboard skills.
- Ability to deal with complex enquiries having the skills for investigating a variety of issues and proposing solutions.
- Established written and oral presentation skills.
- Ability to communicate in English both verbally and in writing at a high level.
- Proven organisational skills.
- Ability to take accurate minutes and prepare reports.
- Ability to work on own initiative whilst under pressure, including working to tight deadlines and prioritising work effectively.
- Ability to deal with sensitive/confidential issues on a daily basis.
- Professional telephone manner.
- Attention to detail.
- Must have the ability to lead, motivate appraise & develop staff; Developed persuasive, facilitative and influencing skills.
- Excellent organisation and time management skills with the ability to work unsupervised, prioritise workload, plan set and meet deadlines.
- Degree in secretarial, management, administration or business studies or equivalent knowledge gained through experience.
- Post graduate qualification in related field.
- CIPD Level 5.
- Prince 2 or equivalent qualification.
- Understanding of information governance and confidentiality.
- In-depth knowledge of Microsoft Office packages, including Excel and Power-point, internet, e-mail etc.
- Knowledge and understanding of using the web and web-based information products (including the Intranet).
- Understanding of HR and its role in an organisation.
- Knowledge of rostering systems within in complex organisations.
- Knowledge of current NHS Policies.
- Understanding of equality and diversity issues and how this affects patients, visitors, and staff.
- Understanding of what the NHS Constitution means to you, and your responsibilities to the public, patients, and colleagues.
- Experience in the NHS as a personal/executive assistant to a senior director or Board level officer.
- Experience of the HR cycle across multi-level organisations.
- Significant experience of servicing, taking and transcribing formal minutes at high level/senior meetings.
- Communicating complex, sensitive information with a range of staff internally and externally across the organisation.
- Working effectively as part of a team in a busy office.
- Experience of using Microsoft Office products.
- Experience using technical rostering systems.
- Experience of producing detailed written reports and presentations.
- Experience of managing own workload and dealing with conflicting priorities.
- Ability to work without direct supervision.
- Strong IT skills.
- Excellent keyboard skills.
- Ability to deal with complex enquiries having the skills for investigating a variety of issues and proposing solutions.
- Established written and oral presentation skills.
- Ability to communicate in English both verbally and in writing at a high level.
- Proven organisational skills.
- Ability to take accurate minutes and prepare reports.
- Ability to work on own initiative whilst under pressure, including working to tight deadlines and prioritising work effectively.
- Ability to deal with sensitive/confidential issues on a daily basis.
- Professional telephone manner.
- Attention to detail.
- Must have the ability to lead, motivate appraise & develop staff; Developed persuasive, facilitative and influencing skills.
- Excellent organisation and time management skills with the ability to work unsupervised, prioritise workload, plan set and meet deadlines.