Workshop Technician | Specialized Whitwell

Specialized Bicycle Components

  • Whitwell, Rutland
  • Permanent
  • Full-time
  • 17 hours ago
Workshop Technician | Specialized WhitwellJoin Specialized UK Retail at Whitwell, Rutland WaterAt Specialized UK Retail, we’re more than just a cycle shop — we’re a purpose-driven community built around people, performance, and the power of two wheels. As part of Specialized UK Limited, our stores deliver an experience that goes far beyond retail, powered by a team that genuinely cares.We’re on the lookout for individuals who live and breathe cycling — or simply love helping others discover the joy of it. Whether you're a seasoned rider or someone who thrives in a fast-paced, customer-focused environment, we’ll support you to grow, thrive, and make a real impact.This isn’t just a job. It’s a chance to build a career in a place where your individuality is celebrated, your ideas are valued, and your potential is limitless.Location: Specialized Whitwell, Rutland Water
Hours: Full-time, 40 hours per weekAs a Workshop Technician, you’ll play a key role in our retail team — delivering exceptional service, solving problems with precision, and helping riders get the very best from their bikes. You’ll be part of a collaborative, high-performing team where your technical skills and customer-first mindset will shine.What You’ll Be Doing:Providing friendly, expert support to customers in-store, over the phone, and onlineBuilding and safety-checking bikes for display and rider collectionDiagnosing and repairing bikes to a high standardManaging warranty claims, deliveries, and stock transfersConducting stock checks and maintaining accurate recordsKeeping the workshop clean, organised, and well-maintainedUpholding professional, approachable conduct at all timesSupporting the wider store team with any reasonable tasksWhat You’ll Bring:Strong technical skills across a range of cycling productsConfident diagnostic abilities and a problem-solving mindsetA passion for learning and staying up to date with new techEmpathy and enthusiasm for helping riders get the most from their bikesSolid communication skills and attention to detailComfortable using IT systems and digital toolsA team player attitude with a proactive approachReporting to: Workshop ManagerWhy Join Us?We offer a competitive benefits package designed to support your wellbeing and fuel your passion:
  • Bike Loan Scheme
  • Generous Bike & Apparel Purchase Policy
  • Discounts on leading sports brands
  • Employee Assistance Programme (including support for immediate family)
  • Enhanced Annual Leave
  • Annual Merit Review
  • Company Events & Team Activities
Ready to Ride With Us?If you're ready to turn your passion into a career and be part of a team that’s moving the cycling industry forward, we’d love to hear from you.

Specialized Bicycle Components