
Bus Station Operations Assistant
- Bridgend
- £25,989 per year
- Permanent
- Full-time
- Provide passenger information and travel updates (boards & tannoy).
- Support customers, including at the Shopmobility Unit.
- Monitor bus arrivals/departures and liaise with operators.
- Keep the station safe, clean, and free from unauthorised vehicles.
- Record incidents and support with anti-social behaviour when required.
- Strong customer service skills with the ability to deal calmly with the public.
- Road safety awareness and knowledge of Health & Safety.
- Confidence to handle conflict situations in a professional manner.
- Ability to work on your own initiative and adapt to different situations.
- Access to your own vehicle for official journeys (mileage reimbursed).