Admin Officer – Enniskillen
- Enniskillen, Co Fermanagh
- £12.97 per hour
- Temporary
- Full-time
- On the job training provided
- Long term opportunity
- Gain valuable skills and progress your career
- Diverse and inclusive employer with active social mobility policies
The objective is to improve the effectiveness and efficiency of services delivered by the Department to its customers, predominantly farmers, farm families and rural dwellers.
It seeks to ensure that the majority of customer enquiries are satisfactorily resolved at the first point of contact. Customers are given a choice of communication channels and can access the Department's services remotely by phone, fax, e-mail, online and post, or in person at a department Direct office.Key Responsibilities:
- Maintain and update data on spreadsheets and other systems.
- Process movement documents and registration of animals.
- Communicate with customers face to face and via telephone/e-mail.
- Front desk / counter duties
- Prepare letters and correspondence.
- Provide departmental services to customers following standards and guidelines.
- Attend training and development sessions as required.
- Provide support for ad hoc exercises and perform post/courier duties.
- Other admin duties.
- Must have 5 GCSEs including Maths & English (must be able to show certificates)
- Excellent IT skills, including use of Microsoft Word and Excel.
- Good communication skills.
- Ability to use own initiative.