Front Desk Agent

South East England
Permanent
Full-time

2 months ago

Overview:Welcome to Paradise: Front Desk Agent Wanted! 🌺🌴
Be the First Smile They See at Margaritaville Hotel Kansas CityAre you friendly, outgoing, and passionate about creating unforgettable guest experiences? Join our crew as a Front Desk Agent and become the heart of our island escape! You’ll be the first to say “Welcome to paradise” and the last to send guests off with a smile—making sure every stay starts and ends on a high note.At Margaritaville, we believe in hospitality with a tropical twist—laid-back luxury, genuine warmth, and attention to detail. If you’re ready to turn check-ins into cheerful hellos and check-outs into fond farewells, this is the perfect place for your next adventure.Your Day in Paradise Includes:
🌞 Greeting guests with island-style warmth and a can-do attitude
🧳 Managing guest check-ins and check-outs smoothly and accurately
🗺️ Offering insider tips on local attractions, dining, and our resort amenities
🌴 Responding to guest requests and concerns with empathy and swift solutions
🤝 Collaborating with other departments to ensure seamless stays
🧼 Keeping the front desk area organized, clean, and guest-ready
💳 Handling cash and credit transactions with precision
🔍 Staying attentive, proactive, and committed to making every guest feel specialWhat You’ll Bring to the Crew:A genuine love for hospitality and peopleStrong communication and problem-solving skillsA friendly, approachable, and professional demeanorAbility to multitask in a fast-paced environmentPrevious front desk or customer service experience is a plusIf you're ready to greet every guest with a sunny attitude and help them unwind in true Margaritaville fashion, we’d love to meet you.Fins up—your next adventure starts at the front desk! 🐚✨ Qualifications:

Previous experience in a customer service role, preferably in a hotel or hospitality environment
Excellent communication and interpersonal skills
Previous cash handling experience required
Strong problem-solving abilities and the ability to remain calm under pressure
Proficiency in computer systems and knowledge of hotel property management software
Outstanding organizational and multitasking skills
Availability to work flexible schedules, including evenings, weekends, and holidays
High School diploma or equivalent

Benefits:Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Davidson Hospitality Group

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