PMO Project Manager (Change Management)
Wifinity
- United Kingdom
- Permanent
- Full-time
Wifinity was founded in 2007 to solve a problem—our armed forces were struggling with reliable connectivity. While living in barracks, often in remote locations, ordering a landline and booking in an engineer just wasn’t an option.And that problem isn’t exclusive to the military, either. Students living in University accommodation, families visiting holiday resorts, or living in shared accommodation and retirement communities.Conventional home broadband doesn’t always work for them.Wifinity is different. We offer the same benefits as traditional broadband, such as super-fast speeds, WiFi, and secure and private networks, but none of the downsides. We even offer Pay As You Go and flexible contracts, so customers only pay for what they need without hefty penalties or long contract terms.We take the complexity out of connectivity.The opportunity:
We are looking for a Project Manager to join our PMO Team. In this role you will be driving and managing organizational change initiatives across the business.Key areas of focus:
Reporting to the Head of PMO, the Project Manager will be responsible for leading change projects from inception to implementation, ensuring the successful delivery of change objectives, and fostering a culture of continuous improvement.You will work with stakeholders at all levels across the business and externally.Your day-to-day role will consist of the following responsibilities, you may be required to carry out further responsibilities at the company's discretion.
- Lead and manage change and implementation projects, providing strategic direction, guidance, and oversight throughout the project lifecycle.
- Develop and execute project plans, defining scope, objectives, deliverables, timelines, and resource requirements in alignment with organizational goals.
- Identify and engage stakeholders at all levels of the organization to gain buy-in, support, and commitment to change initiatives.
- Develop stakeholder communication plans and facilitate regular communication channels to ensure transparency and alignment throughout the change process.
- Apply change management methodologies and best practices to assess change readiness, anticipate resistance, and develop mitigation strategies.
- Develop and implement change management plans, including communication, training, and reinforcement activities, to support the successful adoption of change.
- Identify, assess, and mitigate risks and issues that may impact the successful implementation of change initiatives.
- Develop contingency plans and proactively address obstacles to ensure project objectives are achieved within scope, budget, and timeline constraints.
- Collaborate closely with cross-functional teams, including project teams, subject matter experts, and key stakeholders, to drive alignment and integration of change efforts.
- Facilitate cross-functional workshops, meetings, and working groups to foster collaboration, problem-solving, and decision-making.
- Define key performance indicators (KPIs) and metrics to measure the effectiveness and impact of change initiatives.
- Conduct regular assessments and evaluations to monitor progress, identify areas for improvement, and track the realization of benefits.
- Champion a culture of continuous improvement by soliciting feedback, capturing lessons learned, and implementing process enhancements.
- Lead post-implementation reviews to evaluate project outcomes, identify successes and opportunities for improvement, and incorporate learnings into future projects.
You will be a strategic thinker with the ability to challenge and understand business needs. You value precision and are able to get to the root cause of problems. You are excellent at working with people and always strive to provide a customer driven approach.We are looking for someone that understands business processes and how they interlink and is able to understand and translate business needs and requirements into plans and scope; ability to communicate with marketeers, engineers, developers and senior managementYour experience:
- Proven experience delivering projects focussed on business change and transformation
- Demonstrable understanding of the Change Management process
- Product Management or Business Analyst experience
- Bachelors degree in a relevant field or demonstrable work experience
- Prince2 or equivalent
- Six Sigma would be beneficial but not essential.