Key Account Representative - UK Outdoor Specialty

• Manage and develop a portfolio of outdoor specialty accounts in the UK, focusing on growth and long-term partnerships.
• Treat each customer as a true key account: anticipate their needs, support them with tailored solutions, and deliver an excellent service that saves them time.
• Use data and market insights to identify business opportunities, track performance, and build account strategies that maximize sell-through and profitability.
• Act as the main contact for all aspects of account management – from order processing to information sharing and commercial discussions.
• Work cross-functionally with trade marketing, account operations, and credit teams to ensure smooth execution and customer satisfaction.
• Prepare and lead customer meetings with a structured approach, translating insights into actionable plans.
• Represent Columbia with passion and energy, conveying our values and brand promise at every interaction.

• Commercially driven, with a true sales mindset — you thrive on hitting targets, working against KPIs, and finding creative solutions to close deals and deliver results under pressure
• A relationship-builder who naturally wins people over and builds trust.
• A supportive and collaborative partner – both with customers and colleagues.
• Passionate, dynamic, and motivated to grow a business by making a difference for your accounts.
• Structured and prepared, with a proactive and hands-on mentality to make things happen.
• Resilient and adaptable, thriving in a fast-paced, growing environment.
• Ideally located at a commuting distance of Windermere, Cumbria, or open to relocate, to be close to your team and customers

• Proven experience of +5 years in account management, ideally with key accounts in the outdoor, sporting goods, or FMCG industries. Footwear expertise would be a significant asset to support Columbia’s growth ambitions in this category
• A track record of developing strong, long-lasting customer relationships.
• Strong analytical skills to interpret sales data, market trends, and performance KPIs to drive business decisions.
• Excellent organizational and communication skills, with the ability to prepare and deliver impactful meetings.
• Operational experience and a willingness to dive into hands-on tasks to move projects forward.
• A full UK driving license
• Fluency in English (written and spoken). Additional European languages are a plus.

• At Columbia Sportswear, we value an inclusive and open culture that emphasizes the absence of barriers between team members. We are committed to fostering a sense of belonging by encouraging personal connections at all levels, which creates a cohesive and supportive work environment.
• Team members serve as ambassadors for our brand, finding motivation in being part of an organization dedicated to activities they are passionate about. This dedication reflects our commitment to building a team that takes pride in our products and values.
• We offer the opportunity to work for a US-based company within a multicultural environment, where your job has an impact across different countries.
• Our "Always Be Learning" culture of continuous learning enables our employees to identify and develop skills that will enable them to continue to grow within the company.
• "Unlock Your Potential" is the spirit that characterizes our vision of employees' development: to offer them opportunities to grow, in their job, in their team or even to change jobs completely. We grow our people to grow our business.

Columbia Sportswear