
Credit Control Clerk
- London
- £15.00-18.00 per hour
- Temporary
- Part-time
- Actively pursue overdue invoices by regularly communicating with customers via phone, email, and formal reminders.
- Maintaining a daily log of debt collection activities.
- Ensure accurate and timely issuance of invoices by preparing them according to the services rendered or contracts agreed upon with customers.
- Track each invoice to confirm its receipt and acceptance by the customer.
- Collaborating with service teams, ensures that all billing information is up to date and reflects the services provided, minimising errors or delays.
- Establish and maintain strong professional relationships with customers to foster clear communication regarding payments.
- Act as the main point of contact for payment queries.
- Regular monitoring and follow-up on payment plan adherence & have clear documentation of these arrangements.
- Regular reconciliation of customer accounts
- Assessing the creditworthiness of new and existing customers helps minimise financial risk.
- Prepare detailed and accurate reports that provide insights into the company's outstanding debts, customer payment patterns, and overall credit risk.
- Ensure that all credit control activities comply with applicable financial regulations, such as GDPR and consumer credit laws.
- Maintaining detailed and accurate records of all customer transactions, credit limits, and communication logs.
- System: Sage Inacct