Project Co-ordinator - Election Services

Civica

  • London
  • Permanent
  • Full-time
  • 1 day ago
  • Apply easily
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.Why you will love this opportunity as Project Coordinator in Election Services at CivicaAt Civica Election Services, we make democracy happen. Our team delivers over 4,000 election projects every year, helping citizens and organisations across the UK to engage, register, vote, and govern democratically. As a Project Coordinator, you’ll play a central role in ensuring elections are run smoothly and to the highest standard. This is an exciting opportunity to start your career in project management with full training, client exposure, and the chance to grow into delivering projects independently within your first year.Responsibilities:
  • Support the delivery of multiple electoral projects (up to 10 at any time), typically with short timelines and rapid turnarounds.
  • Work closely with Project Managers and Consultants to plan, coordinate, and deliver specific election services.
  • Prepare project documentation, timelines, and outputs using Civica’s bespoke in-house election software.
  • Liaise with clients and internal teams (production, design, digital) to ensure milestones are met and outputs are accurate.
  • Provide administrative and coordination support across projects, ensuring quality checks and compliance with election law.
  • Balance competing deadlines by managing several tasks and priorities in parallel.
  • Build strong client relationships, acting with professionalism, tact, and collaboration at all times.
  • Attend client meetings, both in person and virtually, and represent Civica confidently.
RequirementsTo succeed in this role, you’ll bring strong organisational skills, clear communication, and the ability to adapt. You don’t need to be an experienced project manager (while some experience is definitely appreciated) we’ll provide full training and mentoring to help you grow. What matters most is your curiosity, professionalism, an interest in politics or elections and a motivation to support clients and colleagues in delivering high-quality election services.
  • Excellent written and verbal communication skills, with confidence in client-facing interactions.
  • Strong organisational and time management skills to manage multiple deadlines.
  • High attention to detail, with a proactive and methodical approach to work.
  • Emotional intelligence and tact, particularly when handling sensitive election-related matters.
  • Flexibility to work 3 days per week in our London office, with occasional client travel required.
We Want You to Bring Your Whole Self to Work
There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.Why You'll Love Working with Us
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:BenefitsTime Off & Work-Life Balance✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
✔ Days of Difference – Up to 3 extra days off for volunteering.Financial Well-being & Security✔ Pension Contributions – 5% employer match to support your future.
✔ Income Protection – Up to 75% salary cover for long-term illness.
✔ Life Assurance – 4x salary tax-free lump sum.
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).Health & Perks✔ Private Medical Insurance – Fast access to private healthcare.
✔ Health Cash Plan – Claim back physio, therapies & more.
✔ Dental Insurance – Cover for routine & emergency care.
✔ Affinity Groups – Join employee-led communities.
✔ Bounty Bonus – Refer a friend & get rewarded.At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.

Civica